Trouble With Shipping Prices by Vendors

Home › Forums › WC Vendors Pro Support › Trouble With Shipping Prices by Vendors

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • February 28, 2017 at 9:04 pm #57866
    Xavier
    Participant

    Hi, I am having trouble with my vendor’s shipping prices. I can asign a payment method through my woocommerce by adding a zone and a method, my options are fixed, free or local pickup, but when vendors asign a different shipping price, it doesn’t override the one added by me on woocommerce. I tried not adding a zone or shipping method but then the system says there are no shipping methods and so the transaction can’t be finished properly. I watched the video you guys have about adding the Pro Vendor Shipping Module, but I still can’t do it.

    Any ideas?

    Thanks a lot!!

    February 28, 2017 at 11:17 pm #57877
    Anna
    Member

    Xavier,
    Are you using the WooCommerce shipping zones for your own admin products?

    The only shipping method that the vendors can use to set their own rates, and then have those rates applied at checkout, is the Vendor Shipping (wp admin > woocommerce > settings > shipping > vendor shipping).
    As admin, you mark “use vendor shipping as a standalone method”. and then set default admin rates for the site.
    Then, each vendor must set their store address (important) in the pro dashboard > settings > store, and then set their own rates in their pro dashboard > settings > shipping

    The WooCommerce zones will not work properly for the vendor shipping- they will not be able to choose the rates and have them apply properly.

    March 3, 2017 at 9:12 am #58094
    Xavier
    Participant

    Thanks for you answer, I tried it but I am still having trouble with it, I selected (Enable WC Vendors Pro Shipping as a standalone shipping method), wrote the addresses of the store I am editing (Ukiyo-e) but still I am getting no available payment methods.

    Here are the wp-admin details in case you need them:

    dgalia.com/access/

    User: wcvendorprovisional

    Pass: Wcprovisional2017#

    I appreciate your help very much!!

    Best regards,

    March 3, 2017 at 8:33 pm #58162
    Anna
    Member

    Hello,
    You had this option checked on the vendor store settings form (wp admin > woocommerce > wc vendors > settings form): Store address ( if you use pro shipping this option will not work. )

    The Vendor Shipping will not work if the vendor cannot add their store address.
    Please add the store address for your vendor now by going to the pro dashboard > settings > store
    and the configure the shipping rate for that vendor by going to pro dashboard > settings > shipping and save.
    Now test a transaction.

    March 3, 2017 at 11:00 pm #58174
    Xavier
    Participant

    Thanks a lot Anna, it’s all working fine, you rock!!

    Best!!

    March 4, 2017 at 10:03 am #58190
    Anna
    Member

    Xavier,
    Great! Glad that is resolved for you.

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.