Home Forums WC Vendors Pro Support unable to see order details by vendor

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #12304
    Mohamad
    Participant

    Hi Ben 🙂

    Its usual that vendors can’t see order details??? such as email or something else

    screenshot :
    http://sk.uploads.im/vrxTh.jpg

    I checked view order on the capabilities page, but nothing has changed!

    Thanks

    #12367
    WC Vendors Support
    Participant

    Nope, that’s not normal. 🙂

    What you should see is this screenshot.

    Have you overridden any of the templates? Are your customers indeed filling out their billing/shipping information?

Viewing 2 posts - 1 through 2 (of 2 total)
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