Home Forums WC Vendors Free Support Vendor reports and the system behind them

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #2468
    theHubi
    Participant

    My company needs a multi-vendor plugin, so far so good. But since we don’t sell and ship anything ourselves, we need the orders and reports separate for each vendor.
    I cannot seem to find this feature in WCVendors, or am I overlooking something?

    #2471
    WC Vendors Support
    Participant

    wp-admin > WooCommerce > Reports > WC Vendors is all of the reports for the admin.

    For vendors, there are front end reports and back and reports, you enable or disable them from wp-admin > WooCommerce > WC Vendors > Capabilities

    #2516
    theHubi
    Participant

    I can only see a graph indicating the sales. I have every option in “Capabilities” enabled.
    What about separate invoices for every single vendor?
    For example: Someone buys item A from vendor A and item B from vendor B. He pays for both via Paypal.
    Afaik the invoice is not split up into both vendors.

    #2519
    WC Vendors Support
    Participant

    If you have PayPal enabled, and a buyer buys from two vendors, both of whom have added their PayPal accounts in their vendor dashboard, then Vendor A’s payment will go to Vendor A’s paypal account, Vendor B’s payment will go to Vendor B’s paypal account, and the rest of the transaction (aka your stores piece of the pie) will remain in your PayPal account.

    The invoices are indeed automatically split between vendors. They only receive payment, and email notifications, and reports, for their own actual sales, not anyone elses, even on multi-vendor-multiple-product orders.

    #2540
    theHubi
    Participant

    So if I understand this correctly:
    In the backend there is no way to view invoices, but those are sent to the vendors’ e-mail accounts instead?
    I’ll look into this. Thanks for the info.

Viewing 5 posts - 1 through 5 (of 5 total)
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