Home Forums WC Vendors Pro Support Weird Logging Out Error

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #16724
    dymockpoet
    Participant

    If I go to upload some media, either through the add product page or the store banner, I get this error:

    An error occurred in the upload. Please try again later.

    And then, if I try and go to another tab on the dashboard I get logged out and re-directed to the my-account page. This is not a plugin conflict as I tried disabling all plugins except WC, WC Vendors and Pro, and there’s nothing in my server error logs.

    #16733
    WC Vendors Support
    Participant

    What does the bottom of the wp-admin > Woo > System Status show? Anything in red?

    #16796
    dymockpoet
    Participant

    It says:

    Pro dasboard page: ✕ -Your pro dashboard page cannot be set to your free dashboard page. Click here to change.

    Pro dashboard is /dashboard

    Old dashboard was at my-account/vendor-dashboard

    Not sure why it thinks it’s the same…

    #16834
    WC Vendors Support
    Participant

    Probably the mixture of /my-account/ and /my-account/dashboard/ — as mentioned earlier, Pro Dashboard is not suitable to be a subpage of another rewrite page such as My-Account. The Free Vendor Dashboard was fine because it was simply 3 pages, one for the dashboard, one for shop settings, one for orders, and did not use rewrites.

    Move the Pro Dashboard to /dashboard/ and then reload the wc-status page and see if the red goes away.

    Ben

Viewing 4 posts - 1 through 4 (of 4 total)
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