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- This topic has 11 replies, 3 voices, and was last updated 8 years, 4 months ago by
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I been testing this Stripe plugin over 2 weeks and i finally got it sending vendors payment to their account if A customers purchase their product… Now the problem is when i try to go through as a customer to purchase the monthly woo subscriptions to become a vendor it says INTERNAL ERROR… but when i do a single product it goes through successfully… if i read correctly the stripe connect is compatible with woo subscription so it should be working… i been trying to figure this out for days and i cant get no type of BREAK can you please help… furthermore, on saved cards it is not showing the last four numbers when a customer checking out
where will i find that info…. the only thing i see when i try to process the subscription is internal error no number next to it or anything…. if you can tell where to go to access the info in my back office i can check
Your webhosting company can tell you. It’s different every hosting situation. Call em and say “Where can I find my websites error_log” and they’ll get you going in the right direction to provide the details we need to diagnose this.
[27-Nov-2015 21:33:08 UTC] PHP Fatal error: Call to undefined method WC_Gateway_Stripe_Connect_Subscriptions::stripe_request() in /home1/rano864/public_html/wp-content/plugins/wc-vendors-gateway-stripe-connect/classes/class-wc-gateway-stripe-subscriptions.php on line 157
Ok, that’s a new one. 🙂 We’ll take a look at that today/tomorrow when we start upgrading the OAuth classes in Stripe.
How long will it take for this fix … With the saved card its not showing the last 4 digits it’s blank so the customer don’t know what card was stored I took a snapshot at the top… Last but not least, say for instance if a vendor cancel their stripe account on stripe.com then disconnect stripe on my website. If they try to activate and connect new stripe account on my site it will automatically say their account is connected and they deleted their account from stripe.com.. That is a glitch their also
The saved card data should show just fine. It’s probably related to the subscription bug. @digitalchild will be looking at the subscription classes tonight to figure out the problem.
Hello,
This is due to changes in the woocommerce subscriptions system. I haven’t ever used this so I’m going to have to work out how the subscriptions work in that plugin before I can make it work in our stripe plugin. I’ll be working on this most nights for the rest of the week. I’ll have a better ETA by the weekend.
Apologies for the delay, moving is insanely draining.
cheers,
Jamie.
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