Home Forums WC Vendors Pro Support WordPress Automatic Update & Now Everything Is broken

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #58417
    Adam
    Participant

    I didn’t add any new plugins or anything. WordPress updated and now my product forms, vendors forms and everything is not working and doesn’t look like it did. Vendors can’t add images, product form has fields i didn’t know existed and it’s all messed up. Any insight would be great.

    Thanks

    Adam

    #58418
    WC Vendors Support
    Participant

    So, that woocommerce system status report

    yea, when we say fix everything on that page

    we kinda mean it

    WC Vendors Pro
    Theme Compatability: –
    Pro dasboard page: ✕ -Your pro dashboard page cannot be set to your free dashboard page. Click here to change.
    Feedback form page: ✔ – #978
    Vendor Shop Permalink: ✔ – vendors/

    #58419
    Adam
    Participant

    I do not understand, i haven’t changed anything, and it has been working since i installed it back in September?

    #58420
    WC Vendors Support
    Participant

    No idea, but the ground rules apply. Car doesnt have air in tire, dont mean you can start it and drive. Fix the system status errors and let us know we can then proceed! We will absolutely not help you debug an already-declared-broken website, though! 🙂 Once that system status report is good………

    #58422
    Adam
    Participant

    WC Vendors Pro
    Theme Compatability: –
    Pro dasboard page: ✔ – #646
    Feedback form page: ✔ – #978
    Vendor Shop Permalink: ✔ – vendors/

    System status is fixed, problem still persists.

    #58431
    Adam
    Participant

    What also doesn’t make any sense to me is that none of the settings tabs work in vendor settings, boxes that are checked to hide from vendors are showing, and on product form boxes are checked to hide settings but they are still showing.

    Thanks again.

    #58442
    Adam
    Participant

    Sorry about that. Won’t happen again. Thanks for your help sir.

    Adam

Viewing 7 posts - 1 through 7 (of 7 total)
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