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-:))!
It took me almost 3 hrs to figure out what my “rusted” brain was doing wrong!
I have to say that I like the new shipping in the Woocommerce. It is flat rate but it gives more options.
Cheers,
JayHi Ben,
Please ignore this posting. I found out my problem.
No bug in Woocommerce. I was so dumb -:)!
Cheers!
Hi Ben,
Attached are a few images so you can see what problems I am facing.
1) I have defined my shipping zones.
2) I selected a product and go to checkout page.
3) at the checkout it shows the total value in the cart and the option calculate the shipping.
4) I am only shipping within US. So, I select US, the only option, and the state of Florida
5) I click on “calculate shipping”. Instead of calculating the correct shipping for Florida according to my shipping zones, it calculate the shipping for Hawaii. The shipping zone for Hawaii is the first on the defined zones list. If I drag another shipping zone and move it to the top of the list, it select the one that has been moved to the top.I have gone through my settings a zillion times but I can’t figure out what the issue is. It looks so simple and intuitive to calculate the shipping zones etc. but I can’t figure out where the problem is.
Is it possible that there is a bug in this new release of WooCommerce (2.6.0)?
Thanks for any help you can give.
Cheers,
JayHi Jamie/Ben,
Here is the filter that is causing me troubles.
add_filter( 'woocommerce_product_single_add_to_cart_text', 'woo_custom_cart_button_text' ); function woo_custom_cart_button_text() { global $woocommerce; foreach($woocommerce->cart->get_cart() as $cart_item_key => $values ) { $_product = $values['data']; if( get_the_ID() == $_product->id ) { return __('Already in cart - Add Again?', 'woocommerce'); } } return __('Add to cart', 'woocommerce'); }When I remove this filter, I can see that button appears instead of “add to cart”.
I am removing it as I couldn’t figure out why it causing the button not to appear unless you have some ideas what to change it.
I know it is not related to WC Vendor Pro but I just thought you might have some hints for me.
Again, thanks so much for the input.
Cheers,
JayHi Jamie,
I located the problem.I wrote a plugin with some hooks. One of the hooks is to add “Continue Shopping”.
I disabled that plugin and I can see the button “buy this product ….” instead of add to the car but “continue shopping disappeared.I guess I need to find out which hook is causing the problem.
Thank you,
JayHi Jamie,
Thank your for your quick response.
I am logged in as admin and adding the product in WordPress admin (backend).
I have quite a few plugins and don’t know which one is causing the problem. I guess I have to deactivate them one by one which could take long.
If you wish, I can give you my credential so you can login to check my settings.
Thank you,
JayHi Ben,
Thank you very much, Ben!Sometimes, if I Google the info I get is not up-to-date. So, I wanted to have a confirmation from the expert!.
You are right! if it is just a refund, there is no charge but if it is a dispute, there is a charge for it unless you win the dispute.However, I don’t think I would ever argue with a customer. I would rather give them the refund and keep them as future customers unless he/she becomes too difficult to handle.
Your great support is always appreciated.
Cheers,
JayThank you, Ben!
For now, I have turned it off and will turned it back on at a later time.
Cheers,
JayHi Jamie / Ben,
I still need some clarification on this before I disable the vendor/product ratings in WC Vendor Pro completely.
Whenever someone has ordered a product, he/she can login, provide their feedback and rate the product and the vendor.
Right now there is no order from anyone, no rating can be entered.
Is this the way the ratings works?
Thank you,
JayHi Ben,
You are doing a FANTASTIC job by supporting your customers so fast and with great quality.
You have made my life very easy. Without your help, it could have been very difficult to get things done so quickly.
Keep up your great job!
Cheers,
JayThanks, Ben!
Before I allow anyone to sell product, I will do a thorough background check -:)!.
Ciao,
JayHi Ben,
Thanks. This is very important to know. That means, when I limit myself to Stripe, the payment schedule doesn’t apply.
So, do you have any idea what to do when a Vendor receives the payment but never ships the product?
Thanks,
JayI like your people knowledge -:)!
No worries, Sir! I am so scared to do delete anything I am not certain about. That is why I asked the Expert -:)!
Thanks for clarifying this.
Cheers,
JayHi Ben,
Thank you for letting me know.
Amazon has this kind of option. You could consider this feature for the future versions. So, your clients can compete with Amazon -:).
By the way, I am not going to use any Paypal for now. I am only using Stripe.
Cheers,
JayThanks, Ben.
I will certainly keep in mind and if it really gets unbearable with Hostgator, I will get back to you.
Cheers,
JayHi Ben,
You are the best! You saved me a lot of money. I owe you a cold beer!
I finally got a chance to talk to Hostgator. They will charge me $10 to install it as I am not allowed to install it myself. The cert cost $9 and I pay Hostgator $10 to just install it!!
I would love to switch to you as I have already experienced how great your response time and quality is but I am worried about the migration and compatibility.
Right now, Hostgator charges me $12.99 or so per month. So, I think you price is reasonable considering the fact I get all the additions.
Is there any limitation on your server in terms of number of domain names, subdomain names, bandwidth, etc.? I have multiple sites for different purposes.
Thanks,
JayWow! That is cheap.
The same Comodo EV SSL certificate is $269.99 on hostgator and only $101.88/yr on namecheap.com
I am on the line waiting for someone from hostgator to talk to. I am trying to find out if I can buy the certificate from another part.
I am already on the line for 45min and waiting. They are still experiencing higher than normal call volume. What a non-sense! It is almost midnight US Central Time and they are still terribly busy. This hosting company is absolutely a disaster. The problem is that others are not much better -:(!
Thanks, Ben!
Ok, thank you!
My last question -:)!
Is there any place you would recommend buying the SSL certificate from?
Thanks!
Cheers,
JayOk, Thanks.
My web hosting company is recommending to purchase a private SSL certificate as it would be under my domain name and customers would feel more comfortable to enter their credit card number.
Please see the screenshot.
By the way, I purchased the Stripe plugin and I received email confirmation but I don’t see any download option for the plugin when I log into my account on your site. How long would it take to be available?
Thanks.
Hi Ben,
Thank you for the info.
I will go with Stripe only and purchase the plugin shortly.
As I mentioned I can use a shared SSL, however, if I understand correctly, I should purchase a private SSL certificate for my domain.
Is it correct?
Thank you,
JayHi Ben,
I checked the KnowledgeBase before posting the question and couldn’t find anything. All I see in knowledgeBase is for a site owner to learn how to set up and configure the WC Vendors Pro.
I am looking for a manual that walks through a new Vendor from registration / applying to become a Vendor to the last step of a store setup.
Thanks,
JayHi Ben,
Thanks for the advice but I have a dummy question!
I know that I have to go to each product and build the matrix for different pricing for a simple product but that is it. Also, I can see under WC vendors / Product Form Tab all the enable/disable options.
But where do I start with reproducing the meta keys and values for the add/edit product form?
What I don’t like with this plugin is that you can only select from the pricing list you create for each product. It removes the option to add to the cart more from the same simple product.
Thanks,
JayHere is a plugin I found.
WooCommerce Fixed QuantityLink to the pluginThe format is not what I am looking for but a good help for the start.
Cheers,
JayThank you very much, Mr. Ben!
What you suggested sounds Heblish to me at this moment -:)!
But now worries! I have learnt to decipher your statements slowly but surely -:)!
Cheers!
Thank you, Ben!
I appreciate all your help although it was not part of WC Vendors Pro support.
I have already inserted the hook for “continue shopping” and it works -:)!
Cheers,
JayHi Ben,
I installed and activated the plugin.
It is certainly very useful.I searched around but I couldn’t find any answer to these simple questions:
The listing has different colors:1) dark red, filter, why dark?: I assume, it is just to highlight that they are filters and not actions.
2) dark green, actions, why dark?: I assume it is just to highlight that they are actions and not filters
3) light red, filter, why light? : I think it is to just indicate that those filters are used on that specific site?
4) light green, action, why light? Just to indicate that they are used on my site?
5) when I turn on the actions and then edit one of my pages, I can see that many of the actions cover some clickable areas on my page. Is there any way to reformat the listing? I mean to make like a one-column list?
6) part of the listing is covered my by admin board and can’t see all the actions. Is there any search function to search the list? The filters are organized nicely though.
If you have the answers, it would be very helpful. If not, no worries, I will continue to search until I figure it out -:)!
Thanks again,
JayThank you, Ben! You are the best -:)!
Please take a look at : http://ckingsensors.com/ckingbuynsell/shop/acoustic-sensors/newport-sensor/
At this link, I added one button for “continue shopping” with a shortcode provided by my premium theme.
I would like to add “Continue Shopping” and “Proceed to Checkout” buttons on each product page of each vendor but it is a lot of work if I have to go to each product page, add the button and then struggle to fix the CSS issue.
I thought I could do it with a hook or customization only once for all pages (including product pages and the cart page).
If you know of any easy way, it would be great.
I appreciate your help.
Thanks a lot,
JayOk, got it. Thank you!
I like this plugin because it has the email activation option. It is a free plugin and the author has almost no time to reply to anyone. I guess, I have to get rid of it if I can’t solve the issue -:(!.
Cheers,
JayHi Ben,
Thank you for taking time to look into this and I didn’t want to be rude.
I had already disabled the WC Vendors Shipping system and I see you have turned it back on.
I now know pretty well your shipping system works. I was playing with it till 3am last night and morning today -:)!
What you did was nice of you but, unfortunately, this does not solve my principle problem with this shipping system. I tried myself what you have done.
Please don’t worry about it. Let us move on. I don’t want us to spend more time on it for now.
I think I can live with WooCommerce Flat Rate shipping, additional shipping rates and shipping classes for now. It is not perfect but at least it gives me some additional options.
I will look at your next version to see if it can help me.
Thanks for all your help,
JayHi Ben,
Sorry but I didn’t ask you to repeat what you said the first time.
My problem with your vendor shipping system is that, I believe, there are redundant layers embedded without much use unless I am doing something wrong.
– WooCommerce Options are DISABLED and ALL options in your shipping system are set to Flat Rate
– When you login as a vendor and use the Product –> Shipping option, your shipping system is calculating for each vendor and each product the shipping cost multiplied by the number of each product ordered. And this causes an astronomical shipping cost if someone ordered many of the same product type. As I mentioned earlier, in my case, a customer could order tens of the same product type.– If I leave the shipping at the product level blank and go to the next level (Pro Dashboard –> settings –> Shipping) and enter a flat rate for a specific vendor, it again calculates the shipping cost for each type of the product and number of each product type of this vendor.
And this does not make sense to me and I see no difference with the product level (Product –> Shipping option) as far as the total shipping cost is concerned. I was hoping that you could help me here and that is why I sent you the note.– I was also hoping to be able to combine the product level shipping option in your shipping system (Product –> Shipping option) with the options I have defined in my WooCommerce Shipping.
But it looks like that you can only use one: either your shipping system or WooCommerce Shipping. You can’t combine these two.– The only option that could be useful to me would be your top level (WooCommerce –> Settings –> Shipping –> Vendor Shipping by using a flat rate but the problem with this one is that you only have one flat rate shipping option with no choices.
So, I guess there is not much we can do and I will completely disable your shipping system until there is, hopefully, some improvements in the future versions and I can use it.
Jay
Hi Ben,
Thank you for looking into it,
I have three vendors and I have set the shipping method everywhere to flat rate. However, unfortunately, it is still not working.
If I disable Vendor Shipping, the shipping cost calculated by WooCommerce is as expected with the flat rate I have selected.
When Vendor Shipping and WooCommerce Shipping options are enabled at the same time, WooCommerce shipping calculation is still as before but Vendor Shipping appears in a separate line and it is not correct.
When WooCommerce options are disabled and only Vendor Shipping is enabled, Vendor Shipping is still not accurate.
Can you please take another look at my settings.
Thank you,
JayHi Ben,
Thank you!
I disabled all except Vendor Shipping.
Here are a few cases I tested:
I left Product Cost Nationally under Vendor Shipping blank and I got the following message on checkout page:There are no shipping methods available. Please double check your address, or contact us if you need any help.
I entered $0.1 for Product Cost Nationally under Vendor Shipping –> Shipping calculated is:
Vendor Shipping: $441.00
I entered $20.00 for Product Cost Nationally under Vendor Shipping –> Shipping calculated is:
Vendor Shipping: $640.00
This is very strange.
Cheers,
JayThanks, Ben!
I will keep you posted on how things go and if I come up with a good solution that works for me, I will posted it as it might be helpful to others.
Cheers!
Thanks for the valuable info, Ben!
I would love to offer free shipping but my issue is that my marketplace could include items that are low priced e.g. ($2-$3)/ each. These are electronic components, very small and cheap but hoping to have orders of high volume. So, offering free shipping in this case is not economical. Free shipping is certainly good for items that cost $50/each and above.
One more questions: If at the product and store level, I leave the shipping empty, the pricing in WooCommerce will apply. right?
I have turned on back the option for “the Additional Rates” in WooCommerce (added the code to get it back) and will play with it to see what I can do.
Cheers,
JayThanks, Ben.
I guess for now, I need to find a solution because a customer who is going to order different products from the SAME vendor/ store would expect to pay only one shipping.
Cheers,
JayHi Ben,
Thank you for the clarification. Just to make sure I understand the following statment:
Our vendor shipping imitates, and adds extra features of our own, Table Rate Shipping v2, and Per Product Shipping all at the same time which are paid plugins by WooThemes
Do you mean that, in terms of features,
Table Rate Shipping v2, and Per Product Shipping
are a subset of your table rate shipping solution in WC Vendors PRO?
Also, would be possible to have a piece of a code to subtract the shipping costs at the checkout and keep only one shipping cost for the order containing products from the same vendor?
Thanks,
JayHi Ben,
Just one more comment.All the products are simple products. That, means each product is entered as a simple product in WooCommerce. No variation and no attributes for any of them.
Thanks,
Jay
