NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 5 replies, 4 voices, and was last updated 7 years, 7 months ago by
.
-
Posts
-
Hi,
I am receiving poor performance when I activate the wcvendor plugin which gets slightly worse when I then activate the pro version.
When I disable the plugin I get response times on pingdom of just over 3 seconds.
When I enable the plugins the response times are between 7 and 10 seconds.
Do you know what could be causing this please?
Below is my system report.
### WordPress Environment ### Home URL: http://giggleandsprout.optimus-pm-hosting.com Site URL: http://giggleandsprout.optimus-pm-hosting.com WC Version: 2.6.4 Log Directory Writable: ✔ WP Version: 4.6.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_GB ### Server Environment ### Server Info: Apache PHP Version: 5.6.23 PHP Post Max Size: 8 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.36.0 OpenSSL/1.0.1e SUHOSIN Installed: – Max Upload Size: 2 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 2.6.4 : woocommerce_sessions: ✔ woocommerce_api_keys: ✔ woocommerce_attribute_taxonomies: ✔ woocommerce_downloadable_product_permissions: ✔ woocommerce_order_items: ✔ woocommerce_order_itemmeta: ✔ woocommerce_tax_rates: ✔ woocommerce_tax_rate_locations: ✔ woocommerce_shipping_zones: ✔ woocommerce_shipping_zone_locations: ✔ woocommerce_shipping_zone_methods: ✔ woocommerce_payment_tokens: ✔ woocommerce_payment_tokenmeta: ✔ MaxMind GeoIP Database: ✔ ### Active Plugins (22) ### Query Monitor: by John Blackbourn – 2.13.1 Ultimate Addons for Visual Composer: by Brainstorm Force – 3.16.4 Contact Form 7: by Takayuki Miyoshi – 4.5 WPBakery Visual Composer: by Michael M - WPBakery.com – 4.12 Mango Core: by SW.THEMES – 2.0.7 Meta Box: by Rilwis – 4.9.1 Slider Revolution: by ThemePunch – 5.2.6 WPML Multilingual CMS: by OnTheGoSystems – 3.5.1.1 WC Vendors Pro: by WC Vendors – 1.3.6 WC Vendors: by WC Vendors – 1.9.3 WooCommerce PayPal Express Checkout Gateway: by Automattic – 1.1.2 WooCommerce Stripe Gateway: by Automattic – 3.0.2 WooCommerce Multilingual: by OnTheGoSystems – 3.8.6 WooCommerce: by WooThemes – 2.6.4 WP All Import: by Soflyy – 3.3.7 WP Super Cache: by Automattic – 1.4.8 WPML All Import: by OnTheGoSystems – 2.0.2 WPML CMS Nav: by OnTheGoSystems – 1.4.19 WPML Media: by OnTheGoSystems – 2.1.22 WPML Sticky Links: by OnTheGoSystems – 1.4.0 WPML String Translation: by OnTheGoSystems – 2.4.1.1 WPML Translation Management: by OnTheGoSystems – 2.2.2 ### Settings ### Force SSL: – Currency: CNY (¥) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 ### API ### API Enabled: ✔ ### WC Pages ### Shop Base: #7991 - /shop-2/ Basket: #7992 - /cart-2/ Checkout: #7993 - /checkout-2/ My Account: #7994 - /my-account-2/ ### Taxonomies ### Product Types: external (external) grouped (grouped) simple (simple) variable (variable) ### Theme ### Name: optimus-child Version: 12.2 Author URL: http://www.optimus-pm.com/ Child Theme: ✔ Parent Theme Name: Mango Parent Theme Version: 2.0.7 Parent Theme Author URL: http://newsmartwave.net/ WooCommerce Support: ✔ ### Templates ### Overrides: mango/woocommerce/cart/cart-empty.php mango/woocommerce/cart/cart-shipping.php mango/woocommerce/cart/cart-totals.php mango/woocommerce/cart/cart.php mango/woocommerce/cart/cross-sells.php mango/woocommerce/cart/mini-cart.php mango/woocommerce/cart/shipping-calculator.php mango/woocommerce/checkout/cart-errors.php mango/woocommerce/checkout/form-billing.php mango/woocommerce/checkout/form-checkout.php mango/woocommerce/checkout/form-coupon.php mango/woocommerce/checkout/form-login.php mango/woocommerce/checkout/form-pay.php mango/woocommerce/checkout/form-shipping.php mango/woocommerce/checkout/payment-method.php mango/woocommerce/checkout/payment.php mango/woocommerce/checkout/review-order.php mango/woocommerce/checkout/thankyou.php mango/woocommerce/content-product.php mango/woocommerce/content-single-product.php mango/woocommerce/global/form-login.php mango/woocommerce/global/quantity-input.php mango/woocommerce/global/sidebar.php mango/woocommerce/global/wrapper-end.php mango/woocommerce/global/wrapper-start.php mango/woocommerce/loop/add-to-cart.php mango/woocommerce/loop/loop-end.php mango/woocommerce/loop/loop-start.php mango/woocommerce/loop/orderby.php mango/woocommerce/loop/pagination.php mango/woocommerce/loop/price.php mango/woocommerce/loop/rating.php mango/woocommerce/loop/result-count.php mango/woocommerce/loop/sale-flash.php mango/woocommerce/myaccount/form-add-payment-method.php mango/woocommerce/myaccount/form-edit-account.php mango/woocommerce/myaccount/form-edit-address.php mango/woocommerce/myaccount/form-login.php mango/woocommerce/myaccount/form-lost-password.php mango/woocommerce/myaccount/my-account.php mango/woocommerce/myaccount/my-address.php mango/woocommerce/myaccount/my-downloads.php mango/woocommerce/myaccount/my-orders.php mango/woocommerce/notices/error.php mango/woocommerce/notices/success.php mango/woocommerce/order/form-tracking.php mango/woocommerce/order/order-again.php mango/woocommerce/order/order-details-customer.php mango/woocommerce/order/order-details-item.php mango/woocommerce/order/order-details.php mango/woocommerce/order/tracking.php mango/woocommerce/single-product/add-to-cart/external.php mango/woocommerce/single-product/add-to-cart/grouped.php mango/woocommerce/single-product/add-to-cart/simple.php mango/woocommerce/single-product/add-to-cart/variable.php mango/woocommerce/single-product/meta.php mango/woocommerce/single-product/price.php mango/woocommerce/single-product/product-attributes.php mango/woocommerce/single-product/product-image.php version 2.0.14 is out of date. The core version is 2.6.3 mango/woocommerce/single-product/product-thumbnails.php version 2.3.0 is out of date. The core version is 2.6.3 mango/woocommerce/single-product/rating.php mango/woocommerce/single-product/related.php mango/woocommerce/single-product/review.php mango/woocommerce/single-product/sale-flash.php mango/woocommerce/single-product/tabs/additional-information.php mango/woocommerce/single-product/tabs/description.php mango/woocommerce/single-product/tabs/tabs.php mango/woocommerce/single-product/title.php mango/woocommerce/single-product/up-sells.php mango/woocommerce/single-product-reviews.php mango/woocommerce/single-product.php : Learn how to update outdated templates ### WC Vendors Pro ### Theme Compatability: - Pro Dashboard Page: - #29 Feedback form page: - #30 Vendor Shop Permalink: - vendors/ ### Templates ### Overrides: –Hi Ben, I was hoping you might be able to advise based on the above. Are there any plugins listed that you know conflict with WCV? It’s a fantastic plugin and does everything we need but with page load times of over 10 seconds we could really do with some advice?
We have since tried WC Marketplace and YITH Multi Vendor running with WPML and both offer quicker load times but WCV is our preferred plugin.
Is there anything we can provide you to help?
Many thanks,
TimHi, for me your site performance is pretty good. Are you sure that you have selected Stockohlm server, when testing via pingdom tools?
You are loosing 600ms thanks to your hosting company.
You have also too many http requests.
minify javascript and css (autoptimize plugin for example)
also check Optimising WordPress for Page Speed in 15 Minutes
try different speed testing sites gtmetrix or webpagetestHi,
Update.
I spent a lot of time on this. Unfortunately, my site went down with maxed out CPU but fortunately I managed to get a report run – to see which plugins were using the most resource (as it was a CPU issue). The issue was getting slowly worse with time but removing Sitepress Multilingual Cms has ‘cured’ all my issues and everything is running fine now.
Many thanks.
- The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.