Hello Ben,
Sorry if I jump in this post, but I was thinking about this for a while…From your above statement, I understand that the platform is not responsible for refunds and chargebacks ONLY if the commissions are paid instantly. In any other case the platform is liable. Can you please confirm?
Also, if a buyer purchases two items for two different vendors in the same order and will have issues with one item/vendor; the buyer raise a complaint with the credit card company or with Paypal if doesn’t find any agreement with the vendor. My question is:
-If the commissions are not instant, Paypal or the credit card company will block the whole amount of that specific transaction or just the cost of the item for which the customer raise the complaint? I hope it makes sense…
Cheers
Stefan