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There should be updates available in the WP admin when we push a new Pro version.
I do not know why your update was not available; this has happened with a few other users, and they have had to manually update.
Normally, if you license is active on your site, you’ll be notified of an available update in your wp admin >updates or wp admin > plugins as is typical with licensed plugins.
I do not know why the csv upload is not working correctly- that doe snot look like it should at all. What program are you using to open the file?