Home Forums WC Vendors Pro Support Payments not splitting + Resetting "total commission due"? Reply To: Payments not splitting + Resetting "total commission due"?


If the commission due shows the correct split- that’s good. This indicates that it is being calculated properly.
A few things:
1. The email is a bug– a known bug that should be fixed in one of the next releases. It is showing the totals for the product, and not the commission.
2. To remove the erroneous/old commissions from part test orders:
go to: wp admin > woocommerce > commissions
Mark the old orders as: Reversed.

Now you should be able to more accurately test transactions. With these reversed, you should now be able to test the NOW payment and see if the payment is being transferred to the vendor account.