Home Forums WC Vendors Pro Support License key problem Reply To: License key problem

#58045
Anna
Member

Hello Casper,
Please go to the downloads section in your account here: https://www.wcvendors.com/my-account/downloads/
You should have a delete button there- as well as your license key(s).

Since a lot of users seem to have difficulty deactivating the license, I have already gone and deactivated this on our end- you can now go to: wp admin > settings > wc vendors license and try to activate it again on your website.

In the future, if you need to deactivate the license, go to wp admin > settings > wc vendors license, an, you should have a check box that says Deactivate. Check that and hit save.. If that fails- let me know and I can deactivate it for you.

Also you used this email: [email protected] when purchasing Pro- so that’s the email you will need to use when re-activating the license.