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Thanks for your response.
Apologies, had I known there was no support on Sundays, I wouldn’t have expected a response. However, I would have hoped that I didn’t need to wait until Monday night to get a reply.
As I’m paying for WC Vendors support, I thought you would be the best point of contact as you were the last person to work on the site. That’s all. I haven’t accused you of anything and I’m fully aware that you didn’t write that code.
Thanks for your advice and for breaking things down.
If possible, can you point me in the direction of your support opening hours and response time? So in future, I know how long the wait will be.