Home Forums WC Vendors Pro Support Cancelled Orders via Paypal – Help! Reply To: Cancelled Orders via Paypal – Help!

#65565
Anna
Member

@105eoc
Might be related– looks like paypal had to make some changes to fix it, and that is not Adaptive payments.. so I am not positive that these issues are related.
Are you having the same issue as Karen where the orders are all coming up as cancelled- yet payment still being taken from the customer’s account?


@conscious-crafties

But the other customers say they didn’t cancel and the payment has been taken from their paypal – but the vendor hasn’t received in their paypal account.

So.. where is it going? Is it going to your admin account?

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