I set the site default to flat rate. But when I looked at what shipping method the stores were set to, the pulldown menu has the first option blank (the one already selected), then the options for flat and country. (See image) So I think that is why it comes out with no shipping.

Yes, unfortunately it is the woocommerce update breaking our theme, as I have the same theme on a standard woocommerce site (no other plugins) and it’s doing it there too. I’ve tried it on 4 sites and I’ve updated the database on the others and that didn’t change the image or title problem

I’ve done some screen shots to show what it looks like before updating (secondary “gallery” images are small and in 3 columns) and what it looks like after (gallery images are the same size as the main image). If a product only has 1 additional image it’s not too bad. But if you have lots of those images, it has a disastrous effect on the page! The problem is I know some vendors DO NOT bother looking at how their products display on the site, so I fear that if I ask them to only add 1 extra image because otherwise it looks bad, they won’t listen and they won’t notice how silly it looks because they won’t look at their listings.

Just to let you know the shipping issue seemingly was resolved by just manually selecting the country table rate for the vendors. And the Woo team did update artificer, so that’s all good.

A couple of new issues, but I thought I’d post here rather than starting a new thread.

1). Any word on if/when we will be able to have the minimum/maximum shipping charge have options for National and International? It’s something we really need!

2). Although the vendors have the delete feature in the bulk select in the media gallery – deleting photos doesn’t do anything. They don’t delete. We’ve tried doing it one at a time and in bulk.

3). How are the free shipping coupons supposed to work? (they were fixed in this update weren’t they?) because I’ve tried making one – applying it to all products and ticking the free shipping. But in the checkout it says it’s a free shipping coupon but it doesn’t remove the shipping price.

4). The dashboard front page (that normally has the pie chart) isn’t loading (other than the navigation bar on the top) but the rest of the dashboard is working fine. I’ve seen people talking about the whole dashboard not loading, but it’s only those reports at the front not loading. Do you know why that would be?

5). One of my vendors I set up their products as admin, and used the pulldown menu in the product to assigned to that vendor store. But since the update new orders from that store in my order screen it shows admin as the “sold by” and the “store” is the correct store. (see attached pic). Older orders just have the correct store listed. I double checked and the products are all still set to the vendor store. Will this cause any problems?

They are getting paid as normal, although since they only stock variable products the shipping is coming to me. But I checked other vendors who have variable products (whose shipping is coming to me as well) and their products don’t come up as being sold by admin.

While you’re having a look, we’ve had a disturbing problem today.

3 orders (for downloadable products) were automatically cancelled by the system today, with the message “Unpaid order cancelled – time limit reached. Order status changed from Pending payment to Cancelled.” – That normally happens when the customer has carted stuff but doesn’t complete the checkout – yet the payment did actually go through to the vendor, but they did not see the order since it was cancelled. Luckily they noticed the payment and contacted me – so I went in and changed the order to be complete, so the vendor could see the order.

The orders were: #10454, #10484, #10471