NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 2 replies, 2 voices, and was last updated 6 years, 9 months ago by
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1)On the Usage Restriction tab of Add New Coupon, there are two text boxes that say ‘Search for a Product’ but it is really not clear What product to search for. Some label and description below these boxes would have helped. The same thing is in dev.wcvendors.com.
2) Having the names of all the items in the store in the first Text Box looks odd, when Apply to the all the products is checked.
3) If there is no expiry date set, the expiry date is set to the current date. Is this normal? It would had been better to let the coupon be for an unlimited time rather than deciding for the Vendor. This is just a suggestion. Sometimes the vendors are not sure when to expire the coupon, in that case they can leave it open and then come back and put an expiry date.
@malavika-prav
1) Hmmm.. that’s not looking quite right on your site. I see only one on my sites.. it should only be one. and when you click in the box it should say, ” add three or more characters..”
Here’s how it looks on my dev site:
https://www.wcvendors.com/wp-content/uploads/2017/07/couponproduct.jpg
2) OK– I’ll check to see if this can be changed.
3) I’m seeing YYYY-MM-DD when there is no date set. The vendor does not need to set a date, so unless they click on the calendar it should just say YYYY-MM-DD and the coupon would not have an expiration date/it would be unlimited. You are seeing the date? I am wondering if there may be a another plugin or some theme code messing with the dashboard… what theme are you using?
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