Add plugins page issue with WC Vendors PRO activated

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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 12 posts - 51 through 62 (of 62 total)
1 2
  • Author
    Posts
  • January 15, 2017 at 6:28 pm #53194
    Daman
    Participant

    Can i get the file too? Thanks!!!

    January 15, 2017 at 6:48 pm #53196
    Anna
    Member

    @Daman
    Sent!

    January 27, 2017 at 8:46 am #54390
    Borima
    Participant

    Hi,

    i’m having the same issue. please email me the file.

    thanks

    January 27, 2017 at 2:24 pm #54424
    CARLOS
    Participant

    HI,
    Having the same issue. Please send the file needed.
    Thanks!

    January 27, 2017 at 4:12 pm #54432
    Anna
    Member

    @winalan @delaroc2
    I have emailed you the file & instructions. 🙂

    January 29, 2017 at 9:26 am #54547
    Todd
    Participant

    Could you send me the file too please?

    January 29, 2017 at 11:38 am #54550
    WC Vendors Support
    Participant

    Auto update to Pro v1.3.9 and no more manual file needed. Pro v1.3.9 fixes this issue. Update, and happy dance!

    January 29, 2017 at 12:27 pm #54554
    Todd
    Participant

    I tried to update and received this error:

    Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Any suggestions?

    January 29, 2017 at 2:46 pm #54558
    john
    Participant

    Same error.

    January 29, 2017 at 3:54 pm #54560
    Shane
    Participant

    I am having the same issue Todd is having as well. Auto-update spits out error “Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”.

    I am having trouble SFTPing in now too after trying that, which I was going to do to just manually update the files to v1.3.9.

    January 29, 2017 at 6:46 pm #54565
    WC Vendors Support
    Participant

    That error is generally for a bad zip file. Our zip file isnt bad, but we’ve re-packaged it and re-uploaded it anyway. If you still have issues with the updater, please do bump this thread so we can investigate it further. Thanks!

    January 29, 2017 at 8:06 pm #54572
    Anna
    Member

    Hello all,
    We believe that this issue has now been resolved. Please try again now to update your WC Vendors Pro. Sorry for the inconvenience!

  • Author
    Posts
Viewing 12 posts - 51 through 62 (of 62 total)
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