Add plugins page issue with WC Vendors PRO activated

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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

Thank you to all of our customers!

 

This topic contains 63 replies, has 25 voices, and was last updated by  Anna 1 year, 4 months ago.

Viewing 14 posts - 51 through 64 (of 64 total)
  • Author
    Posts
  • #52714

    Chris
    Participant

    I am having this issue as well.

    #52727

    Anna
    Keymaster

    @ccollareta
    Hello- I have emailed you with the file and instructions.

    #53194

    Daman
    Participant

    Can i get the file too? Thanks!!!

    #53196

    Anna
    Keymaster

    @daman
    Sent!

    #54390

    Borima
    Participant

    Hi,

    i’m having the same issue. please email me the file.

    thanks

    #54424

    CARLOS
    Participant

    HI,
    Having the same issue. Please send the file needed.
    Thanks!

    #54432

    Anna
    Keymaster

    @winalan @delaroc2
    I have emailed you the file & instructions. 🙂

    #54547

    Todd
    Participant

    Could you send me the file too please?

    #54550

    ben
    Keymaster

    Auto update to Pro v1.3.9 and no more manual file needed. Pro v1.3.9 fixes this issue. Update, and happy dance!

    #54554

    Todd
    Participant

    I tried to update and received this error:

    Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Any suggestions?

    #54558

    john
    Participant

    Same error.

    #54560

    Shane
    Participant

    I am having the same issue Todd is having as well. Auto-update spits out error “Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”.

    I am having trouble SFTPing in now too after trying that, which I was going to do to just manually update the files to v1.3.9.

    #54565

    ben
    Keymaster

    That error is generally for a bad zip file. Our zip file isnt bad, but we’ve re-packaged it and re-uploaded it anyway. If you still have issues with the updater, please do bump this thread so we can investigate it further. Thanks!

    #54572

    Anna
    Keymaster

    Hello all,
    We believe that this issue has now been resolved. Please try again now to update your WC Vendors Pro. Sorry for the inconvenience!

Viewing 14 posts - 51 through 64 (of 64 total)

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