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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #60900
    Neil
    Participant

    When viewing the Seller Dashboard Pro – I see repeating 404 errors for admin-ajax.php and my tabs (product, order, settings) are all giving 404 errors. Any ideas? I’ve tried disabling plugins and upgrading to WC 3.
    Thanks!

    • This topic was modified 5 years, 10 months ago by Neil. Reason: screenshot
    #60986
    Anna
    Member

    @geopast
    The login & password that your provided is not for an admin account- if you’d like me to take a look, please pass along an admin login & password in a private reply and I will look.
    This was happening before WooCommerce 3.0 update?
    I’ll look to see if this is WC Vendors related..

    #61025
    Neil
    Participant

    Hi Anna,
    Not sure what happened there. Here goes again:

    postcardtree – ffoTSAE$KyJWGdeJ5m

    #61294
    Anna
    Member

    @geopast
    Our Latest version of WC Vendors Pro, 1.4.0 is WooCommerce 3.0+ compatible. You are running 1.3.9. However, your theme– BuddyBoss has not yet modified their product Social Marketplace / One Social to be WooCommerce 3.0+ or WC Vendors Pro 1.4+ compliant yet.
    This issue may be due to a template that is not up to date- as they override a lot of our templates.

    #61359
    Neil
    Participant

    ok thanks

    #61654
    Neil
    Participant

    Hi Anna,
    Just FYI Buddyboss figured it out. I had put the Vendor Dashboard pro as a child of another page – to try and organise URLs better. This seems to have broken it. By moving it back to the root (e.g. not a child of anything) it all came back.
    Thanks,
    Neil

    #61733
    Anna
    Member

    @geopast
    Ahh Well I am very glad this is resolved for you now.
    Yeah, each dashboard page needs to be on their own parent page.
    I did not see that in your system status; glad it is fixed now.

Viewing 7 posts - 1 through 7 (of 7 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.
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