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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.


Thank you to all of our customers!


  • This topic has 1 reply, 2 voices, and was last updated 7 years ago by Anna.
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  • #65382
    Luis Laborda

    Not sure if this is an issue with woocommerce or wcvendor pro. During checkout, customers are only asked to enter the billing address, how can I ask for shipping address as well?




    It will vary by theme– but there should be an option for the customer the SHIP TO A DIFFERENT ADDRESS with a checkbox.. then they can enter their shipping address if it is different from the billing address.
    Is this not present on the checkout page?
    And yeah- this is a WooCommerce + theme things, not WC Vendors 😉

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