Home Forums WC Vendors Pro Support Commission Subtotal not showing in vendors emails (again)

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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #64068
    bensp
    Participant

    I know this was a known issue and it is supposed to be fixed. Commission Subtotal in Vendor new order email showed for a couple of days and now the Commission Subtotal has once again disappeared.

    I have latest version of WC Vendors and I don’t know where this can come from. I can’t upgrade to the latest version of Woocommerce because my theme is not compatible yet. But this has nothing to do with Woocommerce because I tried with the latest version and commission subtotal doesn’t show neither.

    Any idea?

    Thanks

    #64914
    bensp
    Participant

    Up please!

    #64929
    Anna
    Member

    Hello,
    So it did show for a few days, and now does not? Is this true for all orders emails.. the commission amount is not shown?
    That is odd..
    Did you alter anything at all in that time frame?
    I do not see that we had to change anything for WooCommerce 3.0 for those emails, though I know Jamie did have to provide a fix for the commissions not showing.

    #64984
    bensp
    Participant

    Hi Anna, yes exactly. It is true for all orders emails.

    I also noticed that vendors orders emails are set in the language of the customer… Would it be possible to bypass this? I’d like my vendors emails to be full english.

    #66193
    bensp
    Participant

    Any news?

    #66214
    Anna
    Member

    bensp,
    I am not sure we can control the language of the emails.. but I will look into this.
    For the email totals.. is this happening for both simple and variable products– or only variable products?

    #66215
    bensp
    Participant

    I only have variable products so I can’t tell you… Sorry :/

    #66218
    Anna
    Member

    Ok- thank you! I am looking into this issue.

Viewing 8 posts - 1 through 8 (of 8 total)
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