Home Forums WC Vendors Free Support Coupon Codes don't count for vendors

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #11816
    MadReal
    Participant

    Hello,
    If I set up some coupon codes for my product and customers use them getting discounts, in the vendors dashboard and notifications it won’t show so they thing I own them the full amount.
    Also if I go to “commissions” it really says I own them more then I actually do.

    How can I fix this?

    Thanks

    #11831
    rishab
    Participant

    Same problem here, I want the commission to be given after the discounted rate. How can I do that?

    Please help

    #11863
    WC Vendors Support
    Participant

    Hi,

    Are you both using WC Vendors Free? If so, the coupon codes are going to be an issue for you.

    In WC Vendors Pro, we have a coupons module, so that vendors can create their own coupons that work on their own products and no others. Additionally, you can choose whether or not the coupon is applied before or after commissions, which determines who takes the hit for the discount, you or the vendor.

    Cheers

    Ben

    #11865
    MadReal
    Participant

    In my case I would be the one making coupons and giving them out to customers, would that still be possible?

    Let’s say I have a product that cost $100 and I make a 50% OFF code, will the vendor receive $50?

    #11866
    WC Vendors Support
    Participant

    Depends on your commission rate. 😉 Let’s assume for this conversation that you give the vendors 50%.

    In Pro, you have two options:

    a.) $100 – 50% coupon code = $25 to you, $25 to the vendor (AFTER Coupon)

    b.) $100 – 50% coupon code = $50 to you, $0 to the vendor (BEFORE Coupon)

    #11873
    MadReal
    Participant

    Nice. Thanks

    #58088
    vkmaerkg
    Participant

    Hi guys, I have the same problem, if the customers use my wcommerce coupon the plugin doesn’t calculate them on the vendors fee.

    I have the vcvendors free and I would like to purchase the pro but I’m not sure about one thing:

    wcvendors pro fix this problem?

    wcvendors pro calculates the right fee including the discount ONLY if the coupon is created by the wcvendors function?

    I already have 2 months of fee calculated without wc coupon, is the plugin retroactive?

    thank you

    #58167
    Anna
    Member

    Hello,
    In WC Vendors Pro we have a coupon feature for vendors. Vendors can create their own coupons for their own products.
    They can choose the type of coupon, time span, usage, etc.
    You still cannot use WooCommerce coupons and have them calculate correctly for vendor products with WC Vendors Pro.
    Our vendor coupon feature is not retroactive in any way, no- it is separate form WooCommerce coupons.
    WooCommerce coupons can really only be used for admin created products sold by the admin.

    #58450
    vkmaerkg
    Participant

    that’s means that any plugin that use woocommerce coupon doesn’t still work…

    ok thank you

    #58529
    Anna
    Member

    Hello,
    Yes- at this time, the WooCommerce coupons will not calculate properly with commissions.

Viewing 10 posts - 1 through 10 (of 10 total)
  • The forum ‘WC Vendors Free Support’ is closed to new topics and replies.
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