NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
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- This topic has 9 replies, 5 voices, and was last updated 7 years, 1 month ago by
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Hello,
If I set up some coupon codes for my product and customers use them getting discounts, in the vendors dashboard and notifications it won’t show so they thing I own them the full amount.
Also if I go to “commissions” it really says I own them more then I actually do.How can I fix this?
Thanks
Same problem here, I want the commission to be given after the discounted rate. How can I do that?
Please help
Hi,
Are you both using WC Vendors Free? If so, the coupon codes are going to be an issue for you.
In WC Vendors Pro, we have a coupons module, so that vendors can create their own coupons that work on their own products and no others. Additionally, you can choose whether or not the coupon is applied before or after commissions, which determines who takes the hit for the discount, you or the vendor.
Cheers
Ben
In my case I would be the one making coupons and giving them out to customers, would that still be possible?
Let’s say I have a product that cost $100 and I make a 50% OFF code, will the vendor receive $50?
Depends on your commission rate. 😉 Let’s assume for this conversation that you give the vendors 50%.
In Pro, you have two options:
a.) $100 – 50% coupon code = $25 to you, $25 to the vendor (AFTER Coupon)
b.) $100 – 50% coupon code = $50 to you, $0 to the vendor (BEFORE Coupon)
Hi guys, I have the same problem, if the customers use my wcommerce coupon the plugin doesn’t calculate them on the vendors fee.
I have the vcvendors free and I would like to purchase the pro but I’m not sure about one thing:
wcvendors pro fix this problem?
wcvendors pro calculates the right fee including the discount ONLY if the coupon is created by the wcvendors function?
I already have 2 months of fee calculated without wc coupon, is the plugin retroactive?
thank you
Hello,
In WC Vendors Pro we have a coupon feature for vendors. Vendors can create their own coupons for their own products.
They can choose the type of coupon, time span, usage, etc.
You still cannot use WooCommerce coupons and have them calculate correctly for vendor products with WC Vendors Pro.
Our vendor coupon feature is not retroactive in any way, no- it is separate form WooCommerce coupons.
WooCommerce coupons can really only be used for admin created products sold by the admin.
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