Home Forums WC Vendors Pro Support Currency switcher when adding product

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #65196
    Arvin Nuckchady
    Participant

    Hi guys,

    There are several topics on that subject but I am still a bit confuse.
    What is the status on using a currency switcher when adding a product?

    When a vendor tries to add a product using his own currency. The regular price is being saved in the woocommerce standard currency (even though the symbol of another currency is displayed). As you can imagine, this is a major issue for a marketplace with customers from different countries.

    ps: I have attached a print screen. I tried using storefront, deactivate every useless plugins, and the bug is still happening. I tried using wpml currency switcher and woocommerce currency switcher.

    Thanks a lot for your support!

    #65225
    Anna
    Member

    @arvin-n
    You can use a currency switcher to VIEW products in various currencies (as a customer). Vendors need to use the currency of the site (set in WooCommerce) to have proper commissions calculations.

    #65251
    Arvin Nuckchady
    Participant

    Thanks Anna @FERVOUS for your answer.

    This is exactly what I understood 🙂 However, is there a way for vendors to pay in another currency that the one used in woocommerce (default currency of the site)?

    I live in Europe, so default currency is euro. However, some of my customers are in US. It’s impossible to ask them to convert their price in euro when they add a product. If using another currency that the default currency is not possible, do you have any idea how I can deal with this issue?

Viewing 3 posts - 1 through 3 (of 3 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.
This website uses cookies to ensure you get the best experience on our website.