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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.


Thank you to all of our customers!


Viewing 4 posts - 1 through 4 (of 4 total)
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  • #77140

    I have the pro version. When I register as a customer and do not check the box “apply to become vendor” – I am taken to the dashboard where the customer sees an option to “add product” however when you click it, it says “sorry you cannot access this page”. If you are not registering to be a vendor, I don’t think you should see “add Product”. 1. Are customers and to be vendors both directed to the same signup page (which is the way I have it) or should they be directed to different pages? 2. should the sign up page be Register or My-Account? I am using My-Account.
    I must have missed something along the way.
    hope you can help shed some light. Thank you in advance.


    Did you add a redirect for users after they login? Normally users should be redirected to their my-account page after login.


    Thank you for your reply. No redirect after login.
    See attached screenshots


    DO you have the pro dashboard shortcode on the my-account page?
    If so, it needs t be on its own page. I am not sure why else the pro dashboard menu would be showing on the my-account page.

    If you want me to login and check, please provide me an admin login & password in a private reply and I can check for you.

Viewing 4 posts - 1 through 4 (of 4 total)
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