Home Forums WC Vendors Pro Support Decimals in commissions

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #61276
    IGNACIO
    Participant

    When you publish a product you can not include decimals in commissions. In my case, all the products of the same store have different commissions. I introduce the commission of € 3.80 in product data. But when you update or save the product, the commission changes to € 3. Why? Attached image. Thank you

    #61306
    Anna
    Member

    Hello,
    We had discussed this previously in this thread:

    I still do not know why this would happen for you; I do not know if you have another plugin or tax configurations that are interfering.

    I ran a fresh test– I added a product-level commission rate of 55.66 in admin > product > test product for 55.66% commission
    Cart total: $180.00

    Checkout. Commission due to that vendor is: 100.19
    Which is 55.66%

    So from our end it is working correctly- there must be something on your site preventing this. We had already discussed the decimal setting in woocommerce: Woocommerce > settings > general: Number of decimals

    • This reply was modified 5 years, 9 months ago by Anna.
    #61379
    IGNACIO
    Participant

    Good morning, I have disabled all plugins leaving only Wc Vendors, Wc Vendors Pro and Woocomerce active. I deleted my cache. Still not working, which gives me to understand that there is no plugin that is affecting. I do not understand why you work commissions at product level and I do not.

    #61425
    Anna
    Member

    @lamadrequetestampo
    What versions of WC Vendors, WC Vendors Pro and WooCommerce are you running?
    I just did a test on the admin level on my development site. I set the Pro commission (wp admin > woocommerce > wc vendors > commissions) to 88.92; Percent.
    I purchased a $60 item.
    Vendor commission int he reports (wp admin > woocommerce > commission) is showing due commission at $53.35 .. which is 88.92% of $60.
    I can also do this on my live website– with decimals.
    I am sorry to say that I do not know why this is not working on your site.

    Which currency are you using? This may have something to do with the calculations..

    #61462
    IGNACIO
    Participant

    Hello, I use the previous version of woocomerce and wc vendors. Product level does not work for me. I have put in contact with technical support of my Porto theme in case it could affect. The currency used is €. Will keep you informed. Thank you

    #61496
    Anna
    Member

    Ignacio-
    Yes, please let me know. I am not sure how the theme would affect this, but perhaps there is an issue there.
    I will check on if the Euro has this issue on my dev site.

    #61791
    IGNACIO
    Participant

    Hi, I have written to the tecnicians about this issue. The answer is:
    Hi nacho,

    We have checked the theme but I found that there is no issue in the theme. We have activated the WP default theme on your site then check the WC vendor issue but it is also not working on the WP default theme it means that this issue is related with WC vendor not with the theme. Please ask the plugin author to solve this issue for you.

Viewing 7 posts - 1 through 7 (of 7 total)
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