NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 2 replies, 2 voices, and was last updated 7 years, 1 month ago by
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Hi support team,
I would like to know the process to set the time a Vendor would have to ship a product after receiving an order.
What i am looking is:
1) Vendor receive an notification by email saying that he received an order and he got 6 days to ship the product
2) in settings, fix delivery time for all Vendors to 6 days. if the Vendor has been unable to send the order within 6 days, the order will be canceled and the product will be available again on the website for sell.
3) When the vendor enter a tracking number of the order sent the delivery time process is stopped and the order status become sent.Waiting for your feedback.
Tomy
Hello,
You’d need to do this at a lower level than wc vendors and do this at the woocommerce level for stock control. You could write some custom code to check if the order is shipped within x days of order and then process as required.
cheers,
Jamie.
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