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- This topic has 16 replies, 7 voices, and was last updated 6 years, 11 months ago by
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Good day Ben
I noticed when using a custom sequential order numbers that the dashboard recent orders displays the Order ID instead of the Order Number as it is in the orders tab. This leads to some confusion for the vendors when filling up their delivery notes.
please see images below
vs
thank you
regards
Christopher Benn
Hi Christopher,
You’re the first I’ve heard of using those plugins with WC Vendors so far. I’d presume we’d have to modify Pro in order to accommodate custom order numbers. I’ll add it to our feature tracker to check out for v1.3.0 if it’s not terribly difficult. Shouldn’t be, but you never know. 🙂
Cheers
Hello Ben
i noticed another bug in the order numbers. When opening up the order details popup, the order numbers are all #0 instead of SKYXXXX.
please see image below.
then again at the ratings it shows Order ID instead of Order Number
thank you
regards
Good day
I received the new update v1.2.5, i noticed the fix has been applied in some areas but lacks in other areas. for example
1. ratings shows order ID instead of the Order Number (sequential order number)
2. heading on orders>view order details, shows Order Number = #0
3. commissions page order ID instead of Order Number.Thank you
regards
Hello,
1. This is in the template, are you overriding templates?
2. This is also in a template, are you overriding this template?
3. Is this on the backend?Use WooCommerce > System Status and scroll down to see which of your templates are out of date for wc vendors.
cheers,
Jamie.
hello thanks for getting back to me quickly
1. 2. yes i am using templates overrides, i have updated to the latest templates with the right modifications
files being overridden now
newshopping-child/wc-vendors/dashboard/dashboard-notice.php,
newshopping-child/wc-vendors/dashboard/store-settings.php,
newshopping-child/wc-vendors/front/vendor-signup-form.php3. this is on the backend on the commissions page.
Aah, this wont fix the wp-admin commissions table. It’s just for the front end of Pro. The commissions table in would require a patch for WC Vendors Free. I’ll add it to our list for the next update, as long as it’s feasable to do with in it.
I’ve tried a few of those sequential order numbering plugins, but they all seem to break the Pro vendor dashboard. Order actions (add tracking, mark shipped, shipping label) all break, since the order number in the URL is the vanity, sequential order number. Is there any way to fix this?
Thanks
Hi Ben,
We used “WooCommerce Sequential Order Numbers Pro ” to sequence the order number, So when customer makes order the order sequence number works, where as when we go see in vendor the order number is different and the number is not in sequence, when I check that number it takes me to customer order number which is right sequence number
We are looking for solution where the customer order number and vendor order number should be in sequence, buy that way when customer calls the support center they are going to provide with order number they received, but vendor cannot find as the have order number in non sequential with different number.
We need your advice on the same.
@jaya
I do not know on this one– this is partially a Woocommerce thing- as they do not have sequential orders numbers. And to have the order numbers the same as the order id? I do not know if there is a plugin solution for that.
The reason the other more popular sequential order plugin does not work is due to how they call up the order numbers- it differs form how we do it, which is the same way WooCommerce calls the order numbers.
Sorry but I do not know a solution to your request at this time due to how WooCommerce structures the order numbers.Is this not the same issue as has been highlighted here: https://www.wcvendors.com/help/topic/js-error-on-order-tools/#post-43142
In all URLs etc, you need to be using $order->id (which is the underlying WordPress Post ID for the Order), but in all display purposes, you need to be using $order->get_order_number() (which is the order number as WC displays it, and what these Sequential Order Number plugins modify)
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