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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
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- This topic has 4 replies, 2 voices, and was last updated 7 years, 1 month ago by
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Good morning, I know that woocommerce discount coupons do not apply correctly in the commissions of sellers, until you solve it I have to manually edit all commissions from badly calculated sellers. How do I edit the price that I have to pay the seller?
Hello,
Vendor coupons should be working without any problems. The only issues we currently have are for admin/site coupons.
To edit the commissions you’d have to do this via the database using phpmyadmin or a similar tool.
cheers,
Jamie.
Thank you, the discount coupons from the sellers I have tried and they work. But the discounts applied by the sellers apply on the price of the whole product. In my case I just want it to affect the commission of the seller. In other words, if a seller wants to create a discount of 50% on his commission of € 5, he is paid € 2.5. Currently if applies the discount of 50% applies to the price of the entire product. In my case, the seller produces a part of the product. The other part is produced by me, and I do not want it to be affected.
On the other hand we offer loyalty discounts and marketing campaigns, the fact that we can not use the discounts limits us in all aspects:
1- If we offer a discount on woocommerce does not apply proportionally in the commission of the seller. And to modify it is quite tedious.
2- The seller can not create discounts for his own commission (used by the seller to only pay the production costs, give coupons to friends or relatives and make the product cheaper). If a seller applies a 100% discount the product goes free and we lose money.
In my case, these points are fundamental for the correct functioning of the web. Nowadays automation is fundamental for me, as it saves time and dedication. Thank you very much and I hope they solve it soon. a greetingHello,
Commissions come out of product after the coupon is applied by default unless you have set this to before on the commissions tab. If this is not working then you have found a bug and I need to fix it.
Regarding store wide commissions by admins this cannot be done due to commissions being calculated at the product level.
If you create a 10% off coupon and there are multiple vendors in the store. How do you split that 10% evenly over x number of vendors? There is almost always a remainder. We know this is an issue and are trying to work out a way around this. At this stage I am uncertain how to do such a discount split.
cheers,
Jamie.
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