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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #14885
    P017
    Participant

    Hi Ben and Jamie,
    Everything was going really well until my site had some redirect issues and my hosting service deactivated plugins to see what the problem was.The redirect issues are solved but I can’t activate WC Vendor Pro because it triggers a fatal error:
    Parse error: syntax error, unexpected T_FUNCTION in /home3/thecura5/public_html/wp-content/plugins/Archive/public/class-wcvendors-pro-reports-controller.php on line 131
    Does the Pro plugin need to be reinstalled or is there something else I can do? Thank you for the support!
    Priya

    #14889
    WC Vendors Support
    Participant

    Hi @OUATT

    The problem is actually much simpler than that. Your webhosting company is using a version of PHP that is almost 10 years old. 🙂 Tell them to upgrade your website to PHP 5.4 or higher. Hell, PHP 7.0 is out. Gives you an idea how old their software is. 🙂 Once your site is updated to PHP 5.4+ Pro will activate no problem at all.

    Cheers

    Ben

    #14898
    P017
    Participant

    Thanks, Ben! I will check and let you know how it goes,
    Priya

Viewing 3 posts - 1 through 3 (of 3 total)
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