Home Forums WC Vendors Pro Support Forgot to Update to Vendors Pro 1.4 Before WC 3.0

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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

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The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #62783
    William Evans
    Participant

    Hi Anna!

    I followed the guide and updated the basic WCVendors to 1.9 before upgrade WC to 3.0, but forgot to upgrade WCV Pro to 1.4.

    With WCV Pro 1.3.7, I’m getting database errors (big surprise).

    How should I go about upgrading to Vendors Pro 1.4? Hopefully any required database updating was done when I updated to WCV Basic 1.9.?

    Thanks as always, you’re awesome,

    Bill

    #62788
    Anna
    Member

    @notsteve
    Yeah, just update to WC Vendors Pro v1.4.2 now. That’s our latest version.
    Updating should take care of the errors you are seeing. There were a lot of necessary changes made for our plugin to remain compatible with WooCommerce following the 3.0 update.

    Are you doing this on a live site or a development site?

    #62795
    William Evans
    Participant

    Thanks for the fast response, Anna!

    Of course it’s a live site – I’m a cowboy, ha ha. (I’ve got backups, of course.)

    To update, should I just FTP in and overwrite the files in the plugin directory?

    Thanks!

    Bill

    #62844
    Anna
    Member

    Bill,
    To manually update Pro:
    1. back up your site (optional safe measure)
    2. download the latest Pro version from your account here: https://www.wcvendors.com/my-account/downloads/
    3. deactivate & then delete your current WC Vendors Pro (info/settings are stored in your database….)
    5. Immediately upload the new Pro version zip you downloaded from my-account.
    6. Activate! ?

    You can also do it via FTP if you prefer.

    #62961
    William Evans
    Participant

    Perfect! (In my defence, I did check the forum and FAQs for info. 🙂

    Anna, you are awesome, as always – thanks so much!!!!

    Bill

    PLS MARK AS CLOSED

    #62984
    Anna
    Member

    @notsteve
    Great! 🙂

    #62988
    Roberto
    Participant

    Hi Anna,

    After Updating to 4.1.2 i have still the same Error like William.
    What can i do?

    thx fore help.

    #63005
    Anna
    Member

    @morteratsch
    Hello,
    Please start your own forum topic so that you can provide your WooCommerce System Status and admin login details securely when opening the topic. We ask for this information when you open/begin your own topic.
    Then I can better assist you.
    Thank you!

Viewing 8 posts - 1 through 8 (of 8 total)
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