Home Forums WC Vendors Pro Support Free Shipping over an amount : tax still added

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.


Thank you to all of our customers!


Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
  • #72734

    Dear WCVendors team,

    I use the WCVendors Pro method to calculate shipping fees.

    For all vendors, the rule is : under a certain amount (fixed by the vendor), there are shipping fees, over this amount, shipping is free.

    I note that when we are over this amount, the shipping cost is at 0, but the VAT associated is still added (see the screenshot).

    How can this be solved ?

    Malavika Gupta

    You are right Vedia, I have reported this issue in this thread (please see the last reply of June 30 in the thread).



    thank you for reporting this.
    I will need to check with our lead developer when he returns, so we can test this and see if we need to make an adjustment in the case of free shipping.

    Malavika Gupta

    Hi Anna,
    Just an FYI, it does not just happen for free shipping, it happens for all of these:
    Maximum shipping charge, Maximum shipping charged per order, free shipping order, Maximum Product charge


    Hello Anna,

    Do you have a date for a fix this bug?

    The taxes associated to the shipping charges calculated with this method are currently erroneous, this is a critical bug.

    Thank you in advance.



    Arnaud I have submitted an issue so we can investigate and test this issue. If we can isolate this and it is a bug in our code, we should have a fix available for one of our next updates.

Viewing 6 posts - 1 through 6 (of 6 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.