Home Forums WC Vendors Free Support From Free Version to Pro Version

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #67370
    Sophie Brunner
    Participant

    Hi everyone,

    first of all I want to thank you so much for this great plugin! I have just downloaded the pro version and I am loving it! The plugin also perfectly matches with my themes so far. I would be very grateful if you can help me with my questions below and to directly fix these problems as I have no idea how I need to place codes. I would like to give you the login information so you can login as me but I cannot tag this message as private. I suppose I can forward the login information in a second step?

    – The Free version generated the pages Vendor Dashboard, Shop Setting, Orders. The Pro Version generated a new Vendor Dashboard but without the pages Shop and Orders. I do not understand why I have two Vendor Dashboards now. At the end I want to have the pages Become a Vendor and then just the necessary pages under this menu. Can you fix this?

    – I have set one Vendor Shop Page for the Vendor Lea Bella. As you can see from the attachment the vendor’s page and the menu banner are overlapping. Can you fix this as well?

    – All vendors are redirected to their /my-account/ after they login.  I saw that there is a way to solve it. Is it possible that you add this code to my themes?

    Again thank you so much for you help and for creating such a great plugin.

    Regards from Switzerland,
    Sophie

    #67779
    Sophie Brunner
    Participant

    Hi everyone
    I kindly would like to ask you if you have received my request? I tried to fix all the points above but I do not get how it works properly.
    Thank you and Kind Regards,
    Sophie

    #67815
    Anna
    Member

    @sophiebrunner
    Hello Sophie,

    The Pro Version generated a new Vendor Dashboard but without the pages Shop and Orders

    You leave the old free pages just as they are. Do not modify them at all. You do not need a new shop order and shop settings page. Instead, remove the free dashboard from your site menu (wp admin > appearance > menus) and replace it with/add the new pro dashboard to your front-end menu on your site.

    the vendor’s page and the menu banner are overlapping. Can you fix this as well?

    Try this in your theme/child theme styles.css:

    .wcv-header-container {
        margin-top: 55px;
    }

    All vendors are redirected to their /my-account/ after they login. I saw that there is a way to solve it. Is it possible that you add this code to my themes?

    Where would you like them to be directed to?
    If you want them to go to their Pro Dashboard, you can use this code; place this in your theme/child theme functions.php file:
    https://gist.github.com/fervous/504b2c9c760c54cf6d5ea414b802d444

    #67997
    Sophie Brunner
    Participant

    Dear Anna
    thank you so much! I made a child theme and could successfully put the vendor’s page below the menu banner due to your code and also let the vendors directly lead to their Pro Dashboard.
    Again, thank you so much!
    Regards, Sophie

    #68055
    Anna
    Member

    @sophiebrunner
    Great!
    Glad that is working correctly now. 🙂

Viewing 5 posts - 1 through 5 (of 5 total)
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