Home Forums WC Vendors Pro Support HELP. vendor pending order mail notifications

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #77187
    Mauricio
    Participant

    Hi, Hello, I need to resolve this urgent question.

    When a customer makes a purchase to a particular vendor, the seller does not receive any notification email and does not appear on the order list.

    I only get the order pending as an administrator.

    How can I get the seller to manage his pending orders? Approve, or cancel your pending orders, etc.

    #77218
    Anna
    Member

    Hello,
    Vendors are notified by email of orders that have been paid.
    Are these orders paid? Or is payment still processing? What payment method are you using?

Viewing 2 posts - 1 through 2 (of 2 total)
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