NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 5 replies, 2 voices, and was last updated 8 years, 5 months ago by
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Hi
Before go to pro i have one question which i need clarification..
When vendor ship product via logistic partner where he will enter the docket number details for that product so that customer can use tracking via using that docket number. and when vendor update the shipment details customer should get the email for shipping details.
Can i use this with aftership tracking
We have our own built in shipment tracking built directly into the Pro Dashboard. 🙂 No need for any extra shipping plugins! 🙂
@vimarc it is its own system, vendors enter a price to ship something, and that’s what the customers get charged. It is not designed to automatically fetch shipping rates, that would be insanely complex for the thousand different shipping carries across the globe. 🙂 Just like eBay, the seller sets a shipping price. Same way with the shipping module soon to be in Pro. 🙂
@ben
I think you are completely misunderstand my question.
I have asked to tracking only shipment after dispatch
When logistic company collect material from vendor he provide a AWB/ Consignment Number slip to vendor which help to track the shipment . example : http://dtdc.com/tracking/tracking.asp
My question is simple that in pro edition do you have any option for vendor to enter that AWB/ Consignment Number for product after dispatch so that customer get the docket number via mail and track his product any time with that docket number.
Gotcha. Thanks for the update. You can add as many custom shipping providers as you want. There’s a filter for that, so if you want to add “Shipping Company X” with a URL of http://www.shipping-company-x.com/track.asp?XXXXXXXXXXX where XXXXXXXXXX is the tracking number, it will show up on the Pro Dashboard for vendors to say “Shipped with Shipping Company X
“. 🙂 You can add as many shipping companies you like!
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