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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.


Thank you to all of our customers!


Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
  • #62601

    I have updated to the latest versions of Woocommerce (3.0.4), WC Vendor (1.9.10) and Pro (1.4.2) on WordPress 4.7.4 and am not able to process payment (stuck on Checkout page with HTTP/2.0 500 error). I use PayPal Adaptive Payments. Any help on what I should be changing /fixing is greatly appreciated! Thank you.


    I think Jamie just found a fix for this issue/
    Please try this:
    Find this file: wp-content/plugins/wc-vendors-pro/admin/class-wcvendors-pro-commission-controller.php
    DELETE line 450, should look like this:

    $product_id = ( version_compare( WC_VERSION, '2.7', '<' ) ) ? 
    !empty( $item['variation_id'] ) ? $item['variation_id'] : 
    $item['product_id'] : $item->get_product_id();

    Then REPLACE it with this line:


    Hi Anna, thank you, the payment is now going through via PayPal. The only thing it’s now doing is giving the admin all shipping, and sending product price to the vendor. I have the One Social marketplace theme (latest version)- I checked in my WC Vendors settings and the box for give shipping amount to vendor is checked. Anything else I need to sort? Thank you!


    Was this tested with a variable product or a simple product?


    Hi Anna, it’s a simple product. Thanks!


    Additionally, I don’t think this was happening with the 1.4.1, just wondering if I should downgrade Pro to that version. In which case, how can I get a copy of 1.4.1? I did send an email already with my payment receipt. ( [email protected]) Thank you!

Viewing 6 posts - 1 through 6 (of 6 total)
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