NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

This topic has 1 reply, 2 voices, and was last updated 6 years, 10 months ago by Anna.

Viewing 2 posts - 1 through 2 (of 2 total)

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Posts
June 7, 2017 at 6:30 am #67446

Jose
Participant

Hello,

How can I add individual commission rates for some vendors?

I gave to this vendor an individual commission rates by his vendor account:
http://subefotos.com/ver/?f76892fdec3dde593ec4f89f87c3b9deo.png

And when I make a test purchase the system do not take that commission, take the default for all vendors…Is there something I’m not doing well? Or what I have to do?

Regards

June 7, 2017 at 8:07 pm #67492

Anna
Member

@pixsolution
Hello Jose,
Actually this is a common error- and we’ll likely change the terminology or add some text to prevent this int he future.
You actually have to scroll down farther on the user page to set the commissions rate for WC Vendors Pro. The field you entered was the one for the WC Vendor s(free) commission, which will not override the Pro default settings in admin.

See the screenshot .. you have to go down the page to the OTHER commission fields:

procommissionsfield-copy
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