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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #57339
    Will
    Participant

    I’ve installed plug-in. NOT seeing any of the changes which are represented in your instructional support areas.
    ………Will

    #57340
    Anna
    Member

    @WPEEPS-DVELUP
    Hi.
    What were you expecting to see that you are not seeing? I honestly have no idea how to assist you since I have no idea what you are referring to.
    You installed WC Vendors. Did you do anything else? Did you go through the set-up process? https://www.wcvendors.com/kb/wcvendors-setup-guide/

    #57341
    Anna
    Member

    Also….
    Please provide your WooCommerce System Status in your reply. Thank you.
    wp admin > WooCommerce > System Status

    #57344
    Will
    Participant

    I do not see a Commission tab under Products Data page. I do not have menu WooCommerce > Product Vendor.
    Here is attached status

    
    ### WordPress Environment ###
    
    Home URL: http://store-demo.com-autoproducts.co
    Site URL: http://store-demo.com-autoproducts.co
    WC Version: 2.6.14
    Log Directory Writable: ✔
    WP Version: 4.7.2
    WP Multisite: ✔
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 5.6.29
    PHP Post Max Size: 128 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 4000
    cURL Version: 7.45.0
    OpenSSL/1.0.1e
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.33
    Max Upload Size: 1 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 2.6.14
    : 
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    MaxMind GeoIP Database: ✔
    
    ### Active Plugins (0) ###
    
    Pro Sites: by WPMU DEV – 3.5.4
    WPMU DEV Dashboard: by WPMU DEV – 4.3
    Upfront Builder: by WPMU DEV – 1.1.6
    WooCommerce: by WooThemes – 2.6.14
    Cloner: by WPMU DEV – 1.7.7
    Private Messaging: by WPMU DEV – 1.0.1.5
    Adminimize: by Frank Bültge – 1.11.2
    Admin Menu Manager: by required+ – 1.0.3
    Admin Menu Editor: by Janis Elsts – 1.7.3
    AG Custom Admin: by WAP – 5.7.1
    BM Custom Login: by BinaryMoon – 2.1
    Custom Admin Page by BestWebSoft: by BestWebSoft – 0.1.1
    Page Builder by SiteOrigin: by SiteOrigin – 2.4.23
    SiteOrigin Widgets Bundle: by SiteOrigin – 1.8
    Smart Slider 3: by Nextend – 3.1.2
    New Blog Templates: by WPMU DEV – 2.8.5
    WC Vendors: by WC Vendors – 1.9.8
    
    ### Settings ###
    
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ✔
    
    ### WC Pages ###
    
    Shop Base: #13 - /shop/
    Cart: #14 - /cart/
    Checkout: #15 - /checkout/
    My Account: #16 - /my-account/
    
    ### Taxonomies ###
    
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: Products Pro Child
    Version: 1.2.5.1479336567
    Author URL: 
    Child Theme: ✔
    Parent Theme Name: BLDR Pro
    Parent Theme Version: 1.2.5
    Parent Theme Author URL: https://modernthemes.net
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: bldr_pro/woocommerce/archive-product.php
    bldr_pro/woocommerce/single-product.php
    
    
    #57346
    Anna
    Member

    Hello,
    Wp admin > woocommerce > wc vendors
    Commission is set here:
    wp admin > woocommerce > wc vendors > general

    #57347
    Will
    Participant

    As I said….it does NOT appear here.

    #57348
    Anna
    Member

    Oh– yeah we are not compatible with WordPress Multisite. Neither is WooCommerce. That’s the issue.

    #57349
    Will
    Participant

    WooCommerce claims they ARE compatible w Multi-site.

    #57350
    Anna
    Member

    Will,

    WooCommerce is compatible in that you CAN install it on Multisite and it will work globally. Each sub-site can run WooCommerce completely independently.
    So- you install and activate the WooCommerce plugin, it will be activated on all sites, and there will be an option to create a store, set up products for each site on the multisite. Individually. Each store will be independent of the other.

    #57351
    Will
    Participant
    #57353
    Jamie
    Keymaster

    Hello,

    We have had a handful of requests to support multisite but the interest is extremely minimal. As you can see on our plugin description page on the WP repo we have clearly stated that we are not compatible with multisite. At this stage we have no plans to support installation on multisite.

    Unless you have a need to run multisite I would not recommend running WooCommerce on a multisite install.

    cheers,

    Jamie.

Viewing 11 posts - 1 through 11 (of 11 total)
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