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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.


Thank you to all of our customers!


Viewing 4 posts - 1 through 4 (of 4 total)
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  • #62025
    cynthia adams

    I changed the website name. License Activation is not working for new url. I just purchased a yearly renewal thinking that would solve the problem as it is due in 2 weeks anyway. But I still can’t update license.

    Thank you for your help


    I do see that you purchased the new license. The old one was still activated on our end; I removed that just in case you still wish to re-activate the old license.

    You can go ahead and use the new license on your site now; be sure that you are using the latest version of WC Vendors before activating the new license. The license key for the new license is different than your old one. Your email receipt and/or your account here should give you your license key : https://www.wcvendors.com/my-account/downloads/ (the new one begins with 2db4 )

    If you have any issues activating it again, let me know. You can send me your admin login & password and your site URL and I can try to activate it for you.

    cynthia adams

    Thank You.

    cynthia adams

    Since we are conversing, I have buddyboss and onesocial is difficult around sizing and cropping. So I am using DHVC woocommerce products layouts. It is much more graceful. However, I cannot get the shopping icon to appear. In my perfect world I would also have a logged in favorites button and a link to vendor store “See more from ‘shop owner'”

    Can you give me some direction? I can give advice or code to a third party programmer.

Viewing 4 posts - 1 through 4 (of 4 total)
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