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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

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Thank you to all of our customers!


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  • #65402

    Hi – I am having similar problems that other folk seem to be having with their licence key not registering properly. in My Account on wcvendors it says it’s not activated but I can’t get it activated on my site. I’m trying to update it but of course I can’t do that until the license key is activated!



    OK- I deleted the old activation here on our end. Try again to activate.
    If you are unable to do so, I may need to generate a new key for you, and I would also need an admin login & password (in a private reply) so I can make sure we can get it activated on your site.

    If you have not updated to a version greater than Pro v1.3.8 (newest is v1.4.3), then you will need to update before I can generate a new key.
    You can manually update, or, when you give me your credentials, I can manually update for you (whichever you prefer).

    To manually update Pro:
    1. back up your site (optional safe measure)
    2. download the latest Pro version from your account here: https://www.wcvendors.com/my-account/downloads/
    3. deactivate & then delete your current WC Vendors Pro (info/settings are stored in your database….)
    5. Immediately upload the new Pro version zip you downloaded from my-account.
    6. Activate! ?

    Let me know…

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