Home Forums WC Vendors Pro Support Migrating WP Vendors Pro Plugin

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #63434
    Robert Davenport
    Participant

    Hi,

    I’m in the process of trying to remove WC Vendors Pro from one site and move the license key over to another site that we want to use WC Vendors Pro and Stripe plugin on.

    So the website I currently have the WC Vendors Pro license key on is http://www.MyNextBag.com and I want to move it over to http://www.GunDailyDeals.com.

    However, when I go to Deactivate the license key on MyNextBag.com, i’m getting a “The license is not valid.” showing up. The license should be valid. Please explain why this is happening and how can I successfully move this license key over to my new site?

    Thank you,
    Robert

    #63444
    Anna
    Member

    @shoprva
    Robert,
    Please try activating it on the new site now. Your license is valid.
    For some reason your old activation was still hanging on.. I have deleted that activation now and so you should be able to get it set on your new site.
    If you have trouble, please private reply with your admin login/password and site url and I can assist with the activation.

    #63518
    Robert Davenport
    Participant

    Hi Anna,

    Thank you for following up on this. I keep getting the same “License not valid” response.

    Can you please login here as admin to see if you can get it activated?

    Go To: https://gundailydeals.com/login
    U: Anna
    P: zMFGl0moBJbPFdrLBnNCZn!E
    Login Email: noreply@wcvendors.com

    Thank you,
    Robert

    #63566
    Anna
    Member

    Robert,
    OK- you’re good to go now.

    #63632
    Robert Davenport
    Participant

    Thank you Anna!!!

Viewing 5 posts - 1 through 5 (of 5 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.
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