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- This topic has 23 replies, 2 voices, and was last updated 7 years, 1 month ago by SOHEL TALUKDER.
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November 22, 2016 at 11:02 pm #48321SOHEL TALUKDERParticipant
01. order amount not show on vendor dashboard. plz see- http://prntscr.com/dagmwk
02. mark shipped option not show on vendor dashboardWhat is solution?
November 23, 2016 at 3:21 pm #48372AnnaMemberHello,
Please try some debugging; switch to the WooCommerce STOREFRONT theme and test– see if the issue is still there.
If so, then deactivate all plugins except woocommerce, wc vendors and wc vendors pro, and see if you still cannot see the calculations correctly.Also, please provide your WooCOmmerce System status in a reply- that’s helpful. (wp admin > woocommerce > system status )
November 24, 2016 at 12:03 pm #48432SOHEL TALUKDERParticipantplz check ### WordPress Environment ### Home URL: https://www.aamio.com Site URL: https://www.aamio.com WC Version: 2.6.8 Log Directory Writable: ✔ WP Version: 4.6.1 WP Multisite: – WP Memory Limit: 128 MB WP Debug Mode: – WP Cron: ✔ Language: en_US ### Server Environment ### Server Info: Apache PHP Version: 5.6.28 PHP Post Max Size: 32 MB PHP Time Limit: 0 PHP Max Input Vars: 1000 cURL Version: 7.36.0 OpenSSL/1.0.1e SUHOSIN Installed: ✔ Max Upload Size: 32 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 2.6.8 : woocommerce_sessions: ✔ woocommerce_api_keys: ✔ woocommerce_attribute_taxonomies: ✔ woocommerce_downloadable_product_permissions: ✔ woocommerce_order_items: ✔ woocommerce_order_itemmeta: ✔ woocommerce_tax_rates: ✔ woocommerce_tax_rate_locations: ✔ woocommerce_shipping_zones: ✔ woocommerce_shipping_zone_locations: ✔ woocommerce_shipping_zone_methods: ✔ woocommerce_payment_tokens: ✔ woocommerce_payment_tokenmeta: ✔ MaxMind GeoIP Database: ✔ ### Active Plugins (33) ### Hide My WP: by AUB Media – 5.1 SSLCommerz Woo Commerce Payment Gateway: by JM Redwan – 1.0.3 All In One SEO Pack Pro: by Michael Torbert – 2.4.11 All-in-One WP Migration: by ServMask – 5.55 Autoptimize: by Frank Goossens (futtta) – 2.1.0 ADS PRO – Multi-Purpose WordPress Ad Manager: by Scripteo – 3.2.3 BuddyPress Activity Plus: by WPMU DEV – 1.6.4 BuddyPress Follow: by Andy Peatling r-a-y – 1.2.2 BuddyPress Global Search: by BuddyBoss – 1.1.5 BP Login Redirect: by Jatinder Pal Singh – 2.2 BuddyVerified: by modemlooper – 2.3.1 BuddyPress: by The BuddyPress Community – 2.7.2 Content Egg: by keywordrush.com – 2.8.1 Envato Market: by Derek Herman – 1.0.0-RC2 GEO my WP: by Eyal Fitoussi – 2.6.6.3 Invite Anyone: by Boone Gorges – 1.3.12 WPBakery Visual Composer: by Michael M - WPBakery.com – 4.12.1 Mashshare Share Buttons: by René Hermenau – 3.3.4 WordPress Meta Data & Taxonomies Filter (MDTF): by realmag777 – 2.2.1 MoceanSMS WooCommerce: by Micro Ocean Technologies – 1.0.4 myCRED: by Gabriel S Merovingi – 1.7.4 Nav Menu Roles: by Kathy Darling – 1.8.3 Nextend Facebook Connect: by Roland Soos – 1.5.9 RH Frontend Publishing Pro: by Wpsoul.com – 3.3.0.3 Table Maker: by Wpsoul – 1.6 Theme My Login: by Jeff Farthing – 6.4.6 WC Vendors Pro: by WC Vendors – 1.3.7 WC Vendors: by WC Vendors – 1.9.6 WooCommerce: by WooThemes – 2.6.8 WooSidebars: by WooThemes – 1.4.3 WP Clone by WP Academy: by WP Academy – 2.2.2 WP Super Cache: by Automattic – 1.4.8 YITH WooCommerce Wishlist: by YITHEMES – 2.0.16 ### Settings ### Force SSL: ✔ Currency: BDT (৳ ) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 ### API ### API Enabled: ✔ ### WC Pages ### Shop Base: #4 - /shop/ Cart: #5 - /cart/ Checkout: #6 - /checkout/ My Account: ❌ Page does not contain the shortcode: [woocommerce_my_account] ### Taxonomies ### Product Types: external (external) grouped (grouped) simple (simple) variable (variable) ### Theme ### Name: Rehub child theme - Revendor Version: 6.5 Author URL: https://wpsoul.com/ Child Theme: ✔ Parent Theme Name: Rehub theme Parent Theme Version: 6.4.1 Parent Theme Author URL: https://wpsoul.com/ WooCommerce Support: ✔ ### Templates ### Overrides: rehub/woocommerce/archive-product.php rehub/woocommerce/cart/cross-sells.php rehub/woocommerce/content-product.php rehub/woocommerce/content-product_cat.php rehub/woocommerce/global/wrapper-end.php rehub/woocommerce/global/wrapper-start.php rehub/woocommerce/loop/add-to-cart.php rehub/woocommerce/loop/loop-end.php rehub/woocommerce/loop/loop-start.php rehub/woocommerce/loop/sale-flash.php rehub/woocommerce/single-product/add-to-cart/external.php rehub/woocommerce/single-product/meta.php rehub/woocommerce/single-product/price.php rehub/woocommerce/single-product/product-image.php rehub/woocommerce/single-product/product-thumbnails.php rehub/woocommerce/single-product/related.php rehub/woocommerce/single-product/sale-flash.php rehub/woocommerce/single-product/short-description.php rehub/woocommerce/single-product/tabs/description.php rehub/woocommerce/single-product/up-sells.php rehub/woocommerce/single-product-reviews.php rehub/woocommerce/single-product.php ### WC Vendors Pro ### Theme Compatability: - Pro Dashboard Page: - #31 Feedback form page: - #32 Vendor Shop Permalink: - shops/ ### Templates ### Overrides: rehub/wc-vendors/dashboard/store-settings.php version 1.3.3 is out of date. The core version is 1.3.7 rehub/wc-vendors/front/ratings/feedback-form.php rehub/wc-vendors/front/ratings/ratings-display-panel.php rehub/wc-vendors/store/store-ratings.php : Learn how to update outdated templates
November 25, 2016 at 12:46 am #48463AnnaMemberDid you do any of the debugging steps I asked that you perform?
November 25, 2016 at 4:49 am #48476SOHEL TALUKDERParticipanti deactivate all other plugins. plz see attached file.
but still order amount and tracking add option now show
plz helpNovember 26, 2016 at 10:38 am #48567SOHEL TALUKDERParticipantwaiting for reply
plz help meNovember 26, 2016 at 2:13 pm #48579AnnaMemberDid you try switching to the Storefront theme?
What payment gateway are you using? Do the commissions logs show the correct split in commissions? (is it just not showing correctly on the page, or are commissions actually not calculating correctly?)
The option for “mark shipped” does not appear until you hover over a product in the orders page.. have you done that?December 13, 2016 at 2:37 am #50121SOHEL TALUKDERParticipantmy problem is
01. cart page getting error for guest visitor. but after login it working fine. see- https://www.aamio.com/cart/
2. i need to setup vendor shipping properly. i was set and vendor was add shipping cost. but not show on cart pageDecember 13, 2016 at 5:54 pm #50191AnnaMemberHello,
1. I tried to look at your site and got a 500 internal server error.
For guest checkout, please make sure you have your WooCommerce settings set to allow guest checkout.
wp-admin > WooCommerce > settings > checkout: Enable guest checkout2. I am not sure I understand your question… Are you using the Vendor Shipping? Do your vendors all have the location for “ships from” set on their shipping settings page: pro dashboard > settings > shipping … Shipping From ?
December 14, 2016 at 11:44 am #50285SOHEL TALUKDERParticipant01. i enable guest checkout from site born. plz see- http://prntscr.com/dje4uz
02. yes, my vendor was setup shipping location but not show on cart page
plz solved, i need then i will pay extra
December 14, 2016 at 6:13 pm #50320AnnaMemberI am still getting a 500 error every time I visit your site.
December 14, 2016 at 9:14 pm #50332SOHEL TALUKDERParticipantMy site loading fine.
Just problem on cart page. This page getting error.
Can You fix?December 14, 2016 at 10:13 pm #50337AnnaMemberRH Frontend Publishing Pro
Do NOT use this plugin to list products.
I have no idea what’s going on with that form- I have now seen it twice today, and with both users it was NOT working correctly.
This is NOT our front-end form for Pro. We don;t support that form and we cannot fix it. Don;t use it- you have Pro and you do not need it. Remove the links to it in your user profile menu.I was able to list a product, add shipping, and then add items to my cart CORRECTLY now with the normal Pro dashboard. You’re all set.
If your checkout page is messed up, I do not know why- it seems fine now, but I did not proceed through checkout. I do not recognize the gateway you are using, but everything looks fine on your site now.
December 14, 2016 at 11:18 pm #50343SOHEL TALUKDERParticipantMadam, plz try to understand my problem first. My problem is CART page not work for guest visitor.
But this page work fine after login.
Ans RH FORNTENS PUBLIAHING PRO is including your recommend theme. REVENDOR.
plz understand that again, guset visitor dont see CART page. But login user can see it fine.
December 14, 2016 at 11:49 pm #50350AnnaMemberHello,
ReVendor theme has been designed specially for WC Vendors & WC Vendors Pro. We do not build or support this theme, however- and whatever the front end form thing is, it is not working properly from my testing. I;d advise you either do not use that plugin since you have Pro and do not need any other front end forms, or you advise the theme author to check the functionality of the form.Regarding the Cart issue- I can not see anything at all from WC Vendors or WC Vendors Pro that would prevent your guest users from accessing the cart page. I also checked your WooCommerce settings, which seem to be correct.
Whatever code, plugin, setting.. that is preventing users who are not logged in from accessing the cart page, and throwing a 500 error is not coming from WC Vendors or WC Vendors Pro.Please try accessing the cart page as a guest, and then if the 500 error occurs, check your error_logs to identify the issue.
December 15, 2016 at 12:10 am #50354SOHEL TALUKDERParticipantIf i disable RH frondend Pro then guest can see cart page?
And no error on error_log
December 15, 2016 at 12:32 am #50356AnnaMemberHello,
I do not know why the cart page is not showing for your guests:
Regarding the Cart issue- I can not see anything at all from WC Vendors or WC Vendors Pro that would prevent your guest users from accessing the cart page. I also checked your WooCommerce settings, which seem to be correct.
Whatever code, plugin, setting.. that is preventing users who are not logged in from accessing the cart page, and throwing a 500 error is not coming from WC Vendors or WC Vendors Pro.December 15, 2016 at 2:53 am #50365SOHEL TALUKDERParticipantI understand.
Plz tell me, not possible to solved my provlem?
If not possible, then is it possible that, when guest want to see cart, then need to login?
December 29, 2016 at 11:45 am #51617AnnaMemberHello,
1. order notification email not received. admin, seller, buyer- no one
Please read and implement these various debugging steps to work with your email issues:
https://www.wcvendors.com/kb/debugging-mail-issues/2. order not show on seller dashboard. also commission not show
It looks like the commissions are showing in the admin dashboard?
I logged in; all I did was reset the wc vendors roles.
You have 40 plugins active,so you can start debugging by deactivating all plugins except woocommerce, wc vendors and wc vendors pro- then test to see if these issues still occur.
If you are using that front-end forms plugin, we cannot support any weird things that happen because we did not create that- that is something that your theme is using and I do not know why it is there. We have our own forms in Pro which we support as part of WC Vendors Pro.December 30, 2016 at 2:46 am #51681SOHEL TALUKDERParticipant01. i found email issue is my payment gateway problem. when i enable COD, then email working fine.
what is solution for this problem?02. also show commission enable COD.
but card payment not work
what is solution?04. i disable front-end forms plugin
March 6, 2017 at 10:35 am #58379SOHEL TALUKDERParticipanthello,
01. how can i enable HTML editor on fronend product form?
i enable Allow HTML in Inputs plz see- http://prntscr.com/egpr2z
but no HTML editor show. plz see http://prntscr.com/egpshj
what can i do now?02. how can i add product brand? vendors can select brand when add product?
like: SAMSUNG is brand, then multiple vendors can sell SAMSUNG product
how?thanks
March 8, 2017 at 3:16 am #58563SOHEL TALUKDERParticipantwaiting for reply
thanks -
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