Home Forums WC Vendors Free Support Orders "showing twice" orders and suborders

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #59839
    tronne
    Participant

    Hi not sure if this is an error, but I have the problem with orders and suborders, everywhere is the same, in the commissions table, in the vendors table..

    Process:
    Admin buys 2 items, 1 from him and 1 from a vendor
    3 new orders are created, the main and two suborders
    Till here everything is fine

    Then when I go to commissions table I see the main order and the suborder which its very confusing, because I never now which one to pay, but well, I can manage it somehow.
    But the main problem is in the vendors side, that they see the orders that way as well, and they can mess it up duplicating the orders.

    Thank you!!

    #59844
    tronne
    Participant

    Anna, I think you dealt with this here https://wordpress.org/support/topic/double-orders-sub-orders/

    But even if its marked as solved, there are no valid solutions for me.

    Hmm I’m checking the demo and not being able to reproduce the error, at lest from the vendors table, no idea what I have wrong with my site.

    #59884
    tronne
    Participant

    Ok, I’ve solved it, there were some incompatibilities with Dokan’s plugin

    #59959
    Anna
    Member

    @tronne
    Glad this is resolved for you.
    Yes- you can only use one multi-vendor plugin.. you cannot use more than one on the same site.

Viewing 4 posts - 1 through 4 (of 4 total)
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