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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #8618
    meet
    Participant

    Hi, I have added my merchant account in woocommerce backend.
    Now I need to make setup for my vendors to get paid. I am being confused at this step and don’t getting what to do?

    Where do I need to set up?
    What is AdaptivePayPal?
    Do I need to make 2 apps, one for sandbox and another for live?
    How my vendors will get paid?

    Need to make this done.
    Please help me.

    #8635
    WC Vendors Support
    Participant

    Hi @meet

    This is where it’s all up to you, and how you want to setup your site.

    If you use PayPal Adaptive Payments that is included with WC Vendors, or our Stripe Gateway ( https://www.wcvendors.com/product/stripe-commissions-gateway/ ) then you can INSTANTLY pay Vendors their commission.

    For Stripe, it’s really easy. Just input your stripe api keys and you’re good to go. Vendors then connect to their Stripe account on the Vendor Dashboard > Shop Settings page.

    For PayPal, you have to submit your PayPal Adaptive Payments application to PayPal, they have to approve you, and then you enter in your live/sandbox keys in the gateway settings. Vendors connect to their PayPal account on the Vendor Dashboard > Shop Settings page. PayPal is a little bit annoying to get setup, because PayPal overcomplicates the process. However, browse our KnowledgeBase for screenshots of the application process, and click the link on the PayPalAP gateway settings page for more info/instructions.

    Otherwise, commissions are manually paid by you, any way you wish them to be paid using your own system. Some sites send ACH/DirectDeposit, some do PayPal, some use Stripe, some mail checks, it all depends on YOU and how YOU want YOUR site to operate.

    #12662
    sainttboz
    Participant

    Hello,
    please i’d like to find out if i can disable (entirely) the PayPal Address field on Shop Settings? i intend to pay vendors manually.

    #12663
    WC Vendors Support
    Participant

    @sainttboz – Sure, just edit the templates. See the KnowledgeBase for instructions on how to do it, or search the forums, this has been answered a hundred times. 🙂

    #12828
    sainttboz
    Participant

    thank you ben, i tried for the better part of yesterday but really couldn’t go far…the paypal address in the shop settings keeps showing…and it prevents me from saving the vendor’s shop settings because of the ‘error’ prompt it gives ‘your paypal address is not a valid address’.
    please, help me.

    #12907
    WC Vendors Support
    Participant

    Sainttboz, WHen you remove the paypal php fields, it wont error out at all. Make sure you’re editing the right template ( https://github.com/wcvendors/wcvendors/blob/master/templates/dashboard/settings/paypal-email-form.php ) and just removing the text and saving to your theme folder.

Viewing 6 posts - 1 through 6 (of 6 total)
  • The forum ‘WC Vendors Free Support’ is closed to new topics and replies.
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