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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.


Thank you to all of our customers!


Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
  • #64570
    Jason Saunders


    I’m just in the process of applying for PP Adaptive Payments.

    Part of the process is not clear and I wonder if you could help clarify things.

    When Paypal ask for a test URl and test account name and password, what are they actually asking for? do I need to create a customer account or a vendor account for testing purposes? And can the test url be left blank? I have a live site as requested in the application so I don’t understand what they mean by test URL (which suggests a dev site).

    Any help here would be greatly appreciated.

    Many thanks in advance.



    Jason, you are not required to fill out that field. You can just leave your live site there and leave that field blank for the testing site.

    Jason Saunders

    Many thanks Anna.

    Jason Saunders

    Anna, I just submitted my application and had an error.

    It seems a test user and password IS required.

    Can you confirm if this is a customer or vendor test account?

    many thanks

Viewing 4 posts - 1 through 4 (of 4 total)
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