NOTICE: We've Moved to a Ticket System for Support
As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.
For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.
If you are a WC Vendors Pro customer please open a support ticket here. If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.
The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.
Thank you to all of our customers!
- This topic has 1 reply, 2 voices, and was last updated 7 years ago by
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Does WC Vendors Pro offer multiple vendor payment using paypal adaptive?
We need the ability to reverse payments from credit card and paypal if a refund needs to be made between vendors and customers. How does WC Vendors do this through paypal adaptive and how can we set it up?
Secondly, how do we set up a % commission for Admin per vendor buy now and auction sale?
Hello,
1. If you also have masspay (check with paypal if you do) then you can pay on a schedule or pay NOW, and pay all due commission at once.
Otherwise, with instant checked (wp admin > woocommerce > wc vendors > payments ) then your vendors’ due commission will be submitted to them at checkout, and admin commission will be submitted to admin at checkout.2. Refunds are all handled via the payment processor you use.
3. If you are using WooCommerce Simple Auctions and our integration plugin, the auction sales and commissions are handled the same as other sales- it is simply a different product type. You do not need to do anything different for the commissions for auction products.
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