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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #42435
    The Ebook Giant
    Participant

    I created a new application and selected the option that the “Primary Receiver” which is the vendor will stand for the fees. Then I contact PayPal to make sure I did everything correctly and this is what I received:

    “Thank you for contacting PayPal Merchant Technical Services.

    The determination of who pays the PayPal fees is ultimately controlled by what your integration sends as the value of “feesPayer ” in the Pay API request.

    (feesPayer =PRIMARYRECEIVER ) means that only the primary receiver (vendor) pays the PayPal fees.

    Information on this can be found at –
    https://developer.paypal.com/docs/classic/api/adaptive-payments/Pay_API_Operation/?mark=feespayer

    As such, your developer or software vendor will need to pass the feesPayer variable in the request to PayPal.

    Please let me know if you need further assistance.”

    So does WC Vendors support that Vendors stand for the fees or?

    #42436
    WC Vendors Support
    Participant

    /classes/gateways/PayPal_AdvPayments/paypal_ap.php line #368:

    `$payRequest->feesPayer = ‘EACHRECEIVER’;

    If you want something else, that’s where you’d change it.

    #49708
    The Ebook Giant
    Participant

    @ben I tried to add PRIMARYRECEIVER instead of EACHRECEIVER and it didnt work. Like everytime I try to order something I get this error:

    This transaction is invalid. Please return to the recipient’s website and try again.

    #50175
    The Ebook Giant
    Participant

    anyone please?

    #50234
    Jamie
    Keymaster

    Hello,

    PRIMARYRECEIVER is for chained payments only which we don’t support.

    cheers,

    Jamie.

    #50327
    The Ebook Giant
    Participant

    @digitalchild so how have you guys thought about people charging fees / commissions on their websites when PayPal eats up pretty much the whole thing?

    #50339
    Jamie
    Keymaster

    Hello,

    Paypal fee is 2% of the transaction + 30cents.. Does that mean you’re charging 30 cents for your products? We don’t control the fee structures of payment gateways. All we can do is build integrations for people to use. It is up to your business to choose the solution that works for you.

    cheers,

    Jamie.

    #50340
    WC Vendors Support
    Participant

    @digitalchild so how have you guys thought about people charging fees / commissions on their websites when PayPal eats up pretty much the whole thing?

    No. We dont care about this at all. What PayPal charges you is your problem and your problem alone. As Jamie wrote, we just write the integrations for the providers. You are at their mercy for fee structure, and you agree to the structure when you sign up.

    If you dont like PayPals fees (who does?) then you dont have to use them. But then when you compare others, what’s Stripes fees? What’s Authorize.net’s fees? They are all pretty much roughly the same.

    Your job as a marketplace owner is to figure out your expenses to charge a customer and what you want to pay in commissions. All we are is code monkeys. We give you the tools. You have to figure out if you want to use them, write your own, or do nothing, or all of the above (which would be amazing!)

    #50387
    The Ebook Giant
    Participant

    @ben I understand Ben but I was thinking like why don’t you make a version for WC Vendors Pro users that supports chained payments? Is it not possible? That way we can all benefit from this as I’m sure many people are concerned about PayPal fees because it doesn’t really matter if I take $1 in fees or $2 when PayPal has taken their cut there is barely anything left there and you know it better than anyone else. I’m greedier than PayPal but it’s just that if you take $1 in fees and PayPal has to take their cut from not only you but the vendor aswell it’ll piss alot of people off.

    So is it possible that we can have a chained payments supported version?

    #50392
    WC Vendors Support
    Participant

    Short answer: No.

    Long answer: We dont support chained payments. If we did you’d find your checkout page often broken because it doesnt even work correctly for a marketplace because it’s not for marketplaces. If you THINK you want chained payments, you are WRONG. You DONT want them. Disagree? Cool. Tell me why you think you need chained payments and I’ll gladly show you where you’re wrong. 🙂 OR you can search the forums for the word “Chained” and see the other hundred posts saying the exact same thing.

    PS — Nothing stops you from hiring a coder to make changes for you. The world is yours, my friend! PHP is open source, you can open any file, edit it, change it, hack it, fork it, do whatever you want.

    If your marketplace cant survive because PayPal charges too much — Then you need to rethink your entire marketplace fee structure, or get more customers/vendors and grow faster.

Viewing 10 posts - 1 through 10 (of 10 total)
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