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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.


Thank you to all of our customers!


Viewing 7 posts - 1 through 7 (of 7 total)
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  • #69300
    Malavika Gupta

    Just wanted to confirm if 1.4.4 has been officially released as I don’t see it coming through. I usually see a notification for an update for the plugin.



    Here’s mine


    You should see a notification, yes– as it has been released. Try going to wp admin > Dashboard > updates and see if this triggers the update notification.
    If you do not get a notification, you can manually update.
    TO manually update Pro:
    1. back up your site (optional safe measure)
    2. download the latest Pro version from your account here: https://www.wcvendors.com/my-account/downloads/
    3. deactivate & then delete your current WC Vendors Pro (info/settings are stored in your database….)
    5. Immediately upload the new Pro version zip you downloaded from my-account.
    6. Activate Pro

    If you get a notification to update your license key, go to your wp admin > settings > WC Vendors License and enter your new license key.

    Malavika Gupta

    Thank you Anna for the detail reply. I did wp admin > Dashboard > updates and but it did not trigger any update notification for WC Vendors Pro. I even spoke with my hosting company and they said they do not block any update and one possibility could be the updates are not available in wordpress.org, which I doubt as others are getting the update. I can certainly do a manual update but Why I am so keen about finding the cause is, I do not want to miss any future update notification about WC Vendors Pro. The surprise is I do see updates coming through for other Plugins. Please see attached.

    Malavika Gupta

    Never mind, I deactivated the Pro License and re-activated it, cleared the cache and session data. After some time it triggered the update. Thanks Anna for your answers. Just wanted to post here, in case anyone faces the same issue in future. I had been going through all different topics on the Internet for the last 3 days. This might save some time for others.



    I am sorry ti gave you so much trouble.
    Occasionally this will happen where a user will not get the update notification, but I am not 100% certain why it occurs. It will likely happen less after some of the upcoming updates to the license system.
    You can also subscribe to this forum thread, where I post WC Vendors Pro updates when we release an update:

    And at least if the wp admin notification fails, you will still be notified of an update when I post in that thread, as if you subscribe you will receive an email when I post there.

    Malavika Gupta

    No worries 🙂 Subscribed. Thank so much.

Viewing 7 posts - 1 through 7 (of 7 total)
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