Home Forums WC Vendors Pro Support Problem for the products review and vendor review

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #73638
    JIANLEI WANG
    Participant

    Hi

    1: When the buyer leave a review for the store and click submits feedback > show the error 404 page, but the review is already submitted and on life. Can you check why have show 404 errors page please? See image for detail

    2: How to let the buyer leave only 1 review by order for the vendor store? Because now this test buyer has left 4 reviews for the same order. you can check all reviews here: https://atbuz.com/vendors/demovendor-store/ratings See image for detail

    3: How the buyer can leave the review for products purchased without approval by the admin? See image for detail

    Thank

    Franck

    #73643
    Anna
    Member

    Hello,
    Please check to make sure you have the reviews/feedback page set.
    wp admin > woocommerce > wc vendors > Vendor Ratings > Feedback Form Page
    That page needs to have the shortcode [wcv_feedback_form]

    If that does not work- please switch to the Storefront theme to test and see if you still experience this issue.

    #73724
    JIANLEI WANG
    Participant

    Hi Anna

    1: The Feedback page is correctly set, can you show me how to switch to the Storefront theme please? Or may be the redirect URL is wrong? See image for detail.

    2: – Can you show me how to display the star rating with the number of the star on the top of the page? See image for detail.
    – Can you show me how to display the total of the star on the right side of the “Products Rating”? See image for detail.

    Thank

    Franck

    #77036
    JIANLEI WANG
    Participant

    Hi,

    Do you have check my last post?

    Thank

    #77064
    Anna
    Member

    Please follow the steps I gave you int his post: https://www.wcvendors.com/help/topic/404-page-errors-in-pro-dashboard/ and see if this issue is still occurring (the 404 pages).

    #77072
    JIANLEI WANG
    Participant

    Hi

    I have change the theme to “Storefront theme” > I have disable all plugin except WC vendor, WC vendor pro, and Woocommerce.

    And set the permalinks with “Shop base” and “Shop base with category” > Save, but still have the same problem. See image for detail.

    Can you just login to check if something wrong please? Because we must fix this problem asap.

    Thank

    Franck

    #77110
    JIANLEI WANG
    Participant

    Hi Fervous

    Can you show me how to display the total of reviews with the stars under the product name and add the number of total of reviews on the right side of the stars? Please see image for the detail.

    Thank

Viewing 7 posts - 1 through 7 (of 7 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.