Home Forums WC Vendors Pro Support Problem whith Coupons

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.


Thank you to all of our customers!


  • This topic has 1 reply, 2 voices, and was last updated 7 years ago by Anna.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
  • #60669
    Anura Digital


    We are just ready to launch the website for our client, but we have noticed something strange. We have created two Coupons for debugging (one by the admin and another by the vendor) both have a discount of 100%.

    The dashboard runs correctly and show an import of 0 €. The problem comes when WC Vendors plugin sends the emails.

    Admin site receives an email with an import of 0 €. Correct!

    Client receives an email with an import of 0 €. Correct!

    Vendor receives an email with an import of 4,18 €. Fail!

    When the Vendor enters in the Dashboard can see the order’s import: 0 € Correct!

    It works same for both Coupons.

    Are we doing anything wrong?


    Admin coupons will not be effective or properly applied for vendor products.
    We also do have a bug int he emails which has been fixed; it shows the vendor’s full product price instead of commission amount in the commission column. The fix is in our recent 1.9.9 update.
    Only vendor coupons will work properly for vendor products, however, and calculate correctly with the vendor commission.

Viewing 2 posts - 1 through 2 (of 2 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.