Problems on taking products and markets data.

Home Forums WC Vendors Free Support Problems on taking products and markets data.

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #76987
    matheus
    Participant

    Hi! I’m using WCVendors plugin in my site. Unfortunatelly since some weeks ago, the site isn’t using the title defined to the market when it’s displaying the page, however, the on page settings, it’s defined the title. And on the page title, it’s been displayed the defaults value, which is the site’s name.

    Follow the Example: https://www.club-del-vino.com/produttore-vino/azienda-mazzone/

    #77066
    Anna
    Keymaster

    Hello,
    I looked at the link– I cannot see an issue.
    Could you please explain again what is your concern?

    #77133
    matheus
    Participant

    Right,

    First of all, sorry for the bad explanation about the problem.

    On the site, we have the producer’s page. ( that kind of page for example : https://www.club-del-vino.com/produttore-vino/fulviotidei/). If you take a look on the title (follow some prints), you can see that its displaying the site’s name. That’s not ‘wrong’, nevertheless it’s not the value defined to be displayed. The value that would be displayed on the title it’s the producer’s name defined on his settings page.
    The title that it’s been displayed looks like a default value, it appears that isn’t finding the settings page.
    Can you help me understanding what’s happenning?

    #77304
    Anna
    Keymaster

    Hello,
    Ok grazie. Capisco ora le posso vedere il problema.
    Your theme has some outdated templates:

    agritourismo-theme/woocommerce/content-product.php versione 2.5.5 è obsoleta. La versione attuale è 3.0.0,
    agritourismo-theme/woocommerce/loop/add-to-cart.php versione 2.5.5 è obsoleta. La versione attuale è 3.0.0
    agritourismo-theme/woocommerce/loop/result-count.php versione 2.5.5 è obsoleta. La versione attuale è 3.0.0,
    agritourismo-theme/woocommerce/single-product/related.php versione 2.5.5 è obsoleta. La versione attuale è 3.0.0,
    agritourismo-theme/woocommerce/single-product/up-sells.php versione 2.5.5 è obsoleta. La versione attuale è 3.0.0

    .. could you try temporarily switching to the Storefront theme and see if you still have this issue?
    Also, that theme uses a method to override WooCommerce templates that may not be compatible with our vendor stores. See this message in your WooCommerce system status:

    Il tuo tema ha il file woocommerce.php, non potrai sovrascrivere il template personalizzato woocommerce/archive-product.php poichè woocommerce.php ha priorità su archive-product.php. Questo serve a prevenire problemi di visualizzazione.

    If anything– if the issue is not present with Storefront, check to see if your theme has an update, because some of those templates are quite outdated and that will cause issues.
    I think the issue with the vendor store name not showing in the browser tab is due to the theme using a woocommerce.php file instead of properly overriding the archive-product.php template. 🙁

    Let me know what you discover after testing with Storefront and (possibly) updating your theme if they have an update available.

    #77524
    matheus
    Participant

    Hello,

    I talked with theme’s support giving exactly this report to then, and they updated the files that you listed where, nevertheless the problem is still happening. What can we try now?

    Cheers.

Viewing 5 posts - 1 through 5 (of 5 total)
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