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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #12553
    karl
    Participant

    I goto Vendor Shop Page and select the vendors products – nothing happens, I’m unabled to look at/open the product details. Tips on what’s wrong?

    #12557
    WC Vendors Support
    Participant

    Hi Karl,

    Not too sure, you didn’t give me much to go by on your support ticket here. 🙂

    1.) Is the product published? (If you have it set to pending review, it needs to be published before you can see it)

    2.) Have you re-saved your Permalinks? https://www.wcvendors.com/knowledgebase/setting-permalinks/

    #12562
    karl
    Participant

    Hi Ben.

    I tried to add an attachment with screenshots and more info in doc and pdf format, but it’s not an allowed file type to upload.

    Yes I have published the products and I can buy them as a customer. But if i try to select a product for looking into the details/reviews nothing happens.

    Yes I have re-saved the permalinks as well.

    I have reinstalled the whole shop three times and the same happens every time.

    #12563
    karl
    Participant
    #12565
    WC Vendors Support
    Participant

    Hi Karl,

    It looks like you’ve messed up your WooCommerce shop page. You’re having products go to http://www.yourdomain.com/vendors/ukategorisert/hundelufter1_tjeneste2/

    ….when it SHOULD be going to:

    http://www.yourdomain.co/shop/ukategorisert/hundelufter1_tjeneste2/

    Edit your shop page, and change the Permalink to /shop

    That should fix it

    Cheers

    Ben

    #12568
    karl
    Participant

    Thank you Ben. It works:)

Viewing 6 posts - 1 through 6 (of 6 total)
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